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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great customer services

Excellent customer service, always ready to help. Metro App very easy to use. Reviewed on: 3rd April 2023

Bank Account as a foreign student

I have had an account with Metro Bank since 2021. Their customer service is exceptional. I have managed to open my account without an appointment it took me 1 hour to get my account sorted. Furthermore, I have misplaced my bank card multiple times and the bank is quick to resolve the matter. Their 24/7 customer service is a gem. Lastly, their bank app is also useful. I can block my cards there , view my transactions and pending transactions. It is user friendly Reviewed on: 3rd April 2023

The most friendliest bank open daily including Sundays.

The most convenient bank in UK with people serving clients, not machines. Open on Sunday till late afternoon. None can beat this. Reviewed on: 3rd April 2023

Always available

Metro bank is a very good bank, even when I close late from work, I am able to visit my bank due to the opening hours. Reviewed on: 3rd April 2023

Quick service

Every time you go to the branch you get a high quality service and you spend there less time than you thought! Reviewed on: 3rd April 2023

Inviting

Finally a bank that we can trust Reviewed on: 3rd April 2023

Service is excellent

The service is appealing and customers service are always there to help. Reviewed on: 3rd April 2023

Metro no Retro

Metro knows customers are real people so they chat, not interrogate; they offer chairs rather than queues, and service with sincerity not a rubber stamp. Walking into a Metro branch is like meeting friends for a coffee and sharing your dreams. Finalists of Seven banking awards say's it all. Reviewed on: 3rd April 2023

The Bank you can bank on!!

Really impressed with this bank. On the ball with security combined with convenience. Particularly wonderful internationally for using to pay in euros or transfers to my French bank account! I recommend to all. Reviewed on: 3rd April 2023

banking the old fashioned way (and still modern)

proper staff levels and all the modern banking conveniences make this the best current account i have had Reviewed on: 3rd April 2023

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