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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Always available

Metro bank is a very good bank, even when I close late from work, I am able to visit my bank due to the opening hours. Reviewed on: 3rd April 2023

Quick service

Every time you go to the branch you get a high quality service and you spend there less time than you thought! Reviewed on: 3rd April 2023

Inviting

Finally a bank that we can trust Reviewed on: 3rd April 2023

Service is excellent

The service is appealing and customers service are always there to help. Reviewed on: 3rd April 2023

Metro no Retro

Metro knows customers are real people so they chat, not interrogate; they offer chairs rather than queues, and service with sincerity not a rubber stamp. Walking into a Metro branch is like meeting friends for a coffee and sharing your dreams. Finalists of Seven banking awards say's it all. Reviewed on: 3rd April 2023

The Bank you can bank on!!

Really impressed with this bank. On the ball with security combined with convenience. Particularly wonderful internationally for using to pay in euros or transfers to my French bank account! I recommend to all. Reviewed on: 3rd April 2023

banking the old fashioned way (and still modern)

proper staff levels and all the modern banking conveniences make this the best current account i have had Reviewed on: 3rd April 2023

Banking made easy

Banking with Metro Bank makes life easier. The customer service is next to none and any queries/issues are solved straight away. Metro Bank has made handling money stress free Reviewed on: 3rd April 2023

Always available, always helpful, always friendly

WITH Metro Bank you get the feeling that they are THERE FOR YOU, that you count and they VALUE YOU.! Reviewed on: 3rd April 2023

Not simple to apply for products

Good overall banking services but a headache to get any other services, like credit cards, overdrafts, loans, secondary accounts. You have to go to the branch for most of them, which it's never convenient. Reviewed on: 3rd April 2023

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