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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Outstanding costumer service

I have never been disappointed with Metro Bank since I opened my account. The outstanding costumer service offered in all their branches is unique to them and if you are home or abroad the online banking will make life easier. Thanks a trillion time Metro Bank. Reviewed on: 3rd April 2023

Like clockwork

Three years since I opened a current account. Everything works as expected. Delightfully issue free. Reviewed on: 3rd April 2023

Best bank ever

Best bank ever, quick to open and secure and safe mobile banking Reviewed on: 3rd April 2023

No hassle service, in-store card printing.

Convenient branch locations for a new high street bank with card issues easily fixable in store. Reviewed on: 3rd April 2023

There when you need them

I until recently had a bank account with NatWest, I’d held that account since I was 7 years old, however as you walk along the high street you start to notice your bank isn’t available when you need it to be. As such, I opened up my account with Metro around four months ago and have never had an issue, and being able to deposit cash any day of the week up until 7pm most of those days has been a real highlight and reason for me to make that change. It’s a modern bank that works for whatever occupation and hours you have. For that reason 10/10. Would recommend to anyone that asked. Reviewed on: 3rd April 2023

Avoid

Opening a Community Current Account was very painful. Repeatedly given incorrect information and the wrong documents to sign. No Metro staff knew the process Reviewed on: 3rd April 2023

Good service

Online customer service is excellent Reviewed on: 3rd April 2023

Brilliant

Have had really good experiences with the bank since joining them in 2021 Reviewed on: 3rd April 2023

First class

Excellent service Reviewed on: 3rd April 2023

Excellent and satisfactory

Always there for me never failed me at all, highly recommendable. Reviewed on: 3rd April 2023

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