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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

No hassle service, in-store card printing.

Convenient branch locations for a new high street bank with card issues easily fixable in store. Reviewed on: 3rd April 2023

There when you need them

I until recently had a bank account with NatWest, I’d held that account since I was 7 years old, however as you walk along the high street you start to notice your bank isn’t available when you need it to be. As such, I opened up my account with Metro around four months ago and have never had an issue, and being able to deposit cash any day of the week up until 7pm most of those days has been a real highlight and reason for me to make that change. It’s a modern bank that works for whatever occupation and hours you have. For that reason 10/10. Would recommend to anyone that asked. Reviewed on: 3rd April 2023

Avoid

Opening a Community Current Account was very painful. Repeatedly given incorrect information and the wrong documents to sign. No Metro staff knew the process Reviewed on: 3rd April 2023

Good service

Online customer service is excellent Reviewed on: 3rd April 2023

Brilliant

Have had really good experiences with the bank since joining them in 2021 Reviewed on: 3rd April 2023

First class

Excellent service Reviewed on: 3rd April 2023

Excellent and satisfactory

Always there for me never failed me at all, highly recommendable. Reviewed on: 3rd April 2023

Easy Banking Experience

Could not be happier with the assistance, efficiency and friendly Customer experience whenever i attend the branch Reviewed on: 3rd April 2023

Best Bank

By far the best bank I have banked with Reviewed on: 3rd April 2023

Five star

Always helpful and easy banking Reviewed on: 3rd April 2023

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