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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy Banking Experience

5
Could not be happier with the assistance, efficiency and friendly Customer experience whenever i attend the branch Reviewed on: 3rd April 2023
Patrick Djslick Newsam's avatar
Patrick Djslick Newsam

Best Bank

5
By far the best bank I have banked with Reviewed on: 3rd April 2023
John Chamberlain 's avatar
John Chamberlain

Five star

5
Always helpful and easy banking Reviewed on: 3rd April 2023
Pritam 's avatar
Pritam

Personalised Service

5
I LOVE Metro Bank, I receive a personalized service. I don't have to use online banking or call the call center unless I opt to. I can always speak to someone on the phone or go in to the branch and see an advisor. This is how banking should be. They are fantastic. Reviewed on: 3rd April 2023
Deborah Burton Shaw's avatar
Deborah Burton Shaw

Good opening hours

5
Easy to use app. Branch open 7 days a week & decent times Reviewed on: 3rd April 2023
Nikki Child's avatar
Nikki Child

The best bank ever

5
The opening times are very flexible and convenient. Branches have amazing customer assistant who are willing to resolve any issue that arise. Reviewed on: 3rd April 2023
Sandra Makengele's avatar
Sandra Makengele

Good

5
Excellent service, never a problem with my accounts. Reviewed on: 3rd April 2023
Dawn Sanderson's avatar
Dawn Sanderson

a great service

5
you cannot complain good customer service every time used Reviewed on: 3rd April 2023
juliana's avatar
juliana

Best bank ever

5
One of the best banks ever I can not fault this bank at all I love banking with metro bank Reviewed on: 3rd April 2023
Megan's avatar
Megan

Best bank

5
Hassle free not like other banks Reviewed on: 3rd April 2023
Ahmed Mehdaoui 's avatar
Ahmed Mehdaoui

Review Metro Bank: Current account now

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