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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

hello

5
for me Metro Bank is a very good bank, very good service, very attentive and kind, I am very satisfied Reviewed on: 3rd April 2023
tanyu minkov's avatar
tanyu minkov

Best bank ever

5
Metro is the best bank, opening hours are convenient for everyone, great staff at the bristol branch Reviewed on: 3rd April 2023
Katie Skuse's avatar
Katie Skuse

Efficient

5
Reliable, explain every procedure to their clients, caring. Reviewed on: 3rd April 2023
mutees60@gmail.com's avatar
[email protected]

Assistance Customer Care

5
I was welcomed so warmly into the branch. Every question I had was answered. I felt secure and safe. On another occasion I had to visit a different branch but once again looked after with care. Would highly recommend. Reviewed on: 3rd April 2023
Vanessa Tavener's avatar
Vanessa Tavener

Perfect Service

5
Staff are friendly and so helpful. The transition from previous bank to Metro was so easy they explained the process I actually had to do nothing. So convenient, nothing is too much trouble. I love it. Best customer service EVER. Reviewed on: 3rd April 2023
Lynne 's avatar
Lynne

Great staff

5
They always helpful and friendly staff, when I need help with my account they sorted it out very quickly thanks to all Reviewed on: 3rd April 2023
Ng's avatar
Ng

Best bank ever

5
They were very helpful with setting up a new account and the fact they open 7 days a week is a god send especially for the fact I work and have children so we can go in and take money out or pay in when we need to. Reviewed on: 3rd April 2023
Ben Cherry's avatar
Ben Cherry

The best bank

5
The best costumers services and best bank Reviewed on: 3rd April 2023
Armandas Daubaras 's avatar
Armandas Daubaras

Fully satisfied

5
Bedt bank ever. 10/10 customer service Reviewed on: 3rd April 2023
Zeenia's avatar
Zeenia

There for their customers

5
Love their longer opening hours. They print cards in store . They answer emails quickly and are very accessible- not my experience with other banks Reviewed on: 3rd April 2023
Diana Roberts's avatar
Diana Roberts

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