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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Good

very good bank great service I recommend Reviewed on: 3rd April 2023

Excellent banking

Easy to understand and flexible banking Reviewed on: 3rd April 2023

Brilliantly easy to manage.

Happy to receive exceptional service every time you walk through their doors. The app is safe and easy to use. Have no issues and I safe a lot on banking costs. Reviewed on: 3rd April 2023

Open new account

Opened new account which was easy to do online and staff extremely helpful and the app is made easy to use Reviewed on: 3rd April 2023

hello

for me Metro Bank is a very good bank, very good service, very attentive and kind, I am very satisfied Reviewed on: 3rd April 2023

Best bank ever

Metro is the best bank, opening hours are convenient for everyone, great staff at the bristol branch Reviewed on: 3rd April 2023

Efficient

Reliable, explain every procedure to their clients, caring. Reviewed on: 3rd April 2023

Assistance Customer Care

I was welcomed so warmly into the branch. Every question I had was answered. I felt secure and safe. On another occasion I had to visit a different branch but once again looked after with care. Would highly recommend. Reviewed on: 3rd April 2023

Perfect Service

Staff are friendly and so helpful. The transition from previous bank to Metro was so easy they explained the process I actually had to do nothing. So convenient, nothing is too much trouble. I love it. Best customer service EVER. Reviewed on: 3rd April 2023

Great staff

They always helpful and friendly staff, when I need help with my account they sorted it out very quickly thanks to all Reviewed on: 3rd April 2023

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