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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Assistance Customer Care

I was welcomed so warmly into the branch. Every question I had was answered. I felt secure and safe. On another occasion I had to visit a different branch but once again looked after with care. Would highly recommend. Reviewed on: 3rd April 2023

Perfect Service

Staff are friendly and so helpful. The transition from previous bank to Metro was so easy they explained the process I actually had to do nothing. So convenient, nothing is too much trouble. I love it. Best customer service EVER. Reviewed on: 3rd April 2023

Great staff

They always helpful and friendly staff, when I need help with my account they sorted it out very quickly thanks to all Reviewed on: 3rd April 2023

Best bank ever

They were very helpful with setting up a new account and the fact they open 7 days a week is a god send especially for the fact I work and have children so we can go in and take money out or pay in when we need to. Reviewed on: 3rd April 2023

The best bank

The best costumers services and best bank Reviewed on: 3rd April 2023

Fully satisfied

Bedt bank ever. 10/10 customer service Reviewed on: 3rd April 2023

There for their customers

Love their longer opening hours. They print cards in store . They answer emails quickly and are very accessible- not my experience with other banks Reviewed on: 3rd April 2023

Amazing Bank

Excellent service every time I go in to my local branch, wish all banks were like Metro Reviewed on: 3rd April 2023

Easy to use.

The staff are very kind and helpful. It is a grate modern bank, everything is done in a matter of minutes. Reviewed on: 3rd April 2023

Best bank

Service is very good, staff very competitive Reviewed on: 3rd April 2023

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