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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

It does not feel like a bank

Longer opening hour. Internet based but with high street branches - what more could you want Reviewed on: 3rd April 2023

Always friendly and helpful

The staff are always friendly and answer any queries I have and to date have never had any issues Reviewed on: 3rd April 2023

Best bank in the world

BEST OF THE BEST, they give quality costumer service and also give the best rates for savings account and currents account, they're just too good. Reviewed on: 3rd April 2023

Best banking app and customer service

Metro banking is easily accessible and highly protected, I get most of what I need from the app including my monthly spendings. Customer service is the best, they always help. The only street bank I know that opens early and closes late. I activated my mobile app and got my ATM card the same day I opened my bank account. It has been a good experience. Reviewed on: 3rd April 2023

One of the best bank in UK

It’s easy to use bank app. It’s quick and easy to do payment through app/ wireless payment. Reviewed on: 3rd April 2023

Best bank

I’m pleased to say that this bank is good. It’s the best bank ever and I happy to have joined it. Reviewed on: 3rd April 2023

Easy to open an account

Excellent service. Can open an account by walk in. Good customer service Reviewed on: 3rd April 2023

Exceptionally good service

Always lots of staff available. All very knowledgable, helpful and friendly. Unlike any other bank I’ve ever used Reviewed on: 3rd April 2023

Great efficient service round the clock.

Since I took out my account with metro bank a few years ago, I have been happy and impressed with their friendly, effective, informative and protective service. It's great how easy it is to get through and welcomed so nicely with their quick and helpful service. Well done to Metro Bank! Reviewed on: 3rd April 2023

Reliable Bank

Metro Bank is such a reliable bank. Its open 7 days a week which is Great !!! Thank you Metro Reviewed on: 3rd April 2023

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