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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank

5
I have been with metro bank for 8 years and I really love it good customer service and open 7 days love it. Reviewed on: 3rd April 2023
BISHNU SHRESTHA 's avatar
BISHNU SHRESTHA

It does not feel like a bank

5
Longer opening hour. Internet based but with high street branches - what more could you want Reviewed on: 3rd April 2023
Alexander Samy's avatar
Alexander Samy

Always friendly and helpful

5
The staff are always friendly and answer any queries I have and to date have never had any issues Reviewed on: 3rd April 2023
Darren Harris's avatar
Darren Harris

Best bank in the world

5
BEST OF THE BEST, they give quality costumer service and also give the best rates for savings account and currents account, they're just too good. Reviewed on: 3rd April 2023
Rivaldinho Pereira's avatar
Rivaldinho Pereira

Best banking app and customer service

5
Metro banking is easily accessible and highly protected, I get most of what I need from the app including my monthly spendings. Customer service is the best, they always help. The only street bank I know that opens early and closes late. I activated my mobile app and got my ATM card the same day I opened my bank account. It has been a good experience. Reviewed on: 3rd April 2023
Margaret Makinde-Taylor 's avatar
Margaret Makinde-Taylor

One of the best bank in UK

5
It’s easy to use bank app. It’s quick and easy to do payment through app/ wireless payment. Reviewed on: 3rd April 2023
NIKHIL PATEL's avatar
NIKHIL PATEL

Best bank

5
I’m pleased to say that this bank is good. It’s the best bank ever and I happy to have joined it. Reviewed on: 3rd April 2023
Hellen Nachalwe's avatar
Hellen Nachalwe

Easy to open an account

5
Excellent service. Can open an account by walk in. Good customer service Reviewed on: 3rd April 2023
VB's avatar
VB

Exceptionally good service

5
Always lots of staff available. All very knowledgable, helpful and friendly. Unlike any other bank I’ve ever used Reviewed on: 3rd April 2023
Natalie Saville's avatar
Natalie Saville

Great efficient service round the clock.

5
Since I took out my account with metro bank a few years ago, I have been happy and impressed with their friendly, effective, informative and protective service. It's great how easy it is to get through and welcomed so nicely with their quick and helpful service. Well done to Metro Bank! Reviewed on: 3rd April 2023
Emma De Gale's avatar
Emma De Gale

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