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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Safe,accesible services

5
Metro bank has a system easy to use and accesible for customers but on the meantime very safe Reviewed on: 3rd April 2023
Cristian Matei's avatar
Cristian Matei

Customer service focussed bank

5
I've been with them since 2014 and it's been a great bank for me personally. I've used there card abroad in Europe many times. I like the fact they are open and early and close late. Ohhh and the best part it's a bank that's open on bank holiday which is amazing. It's really shaking up the standard British banks with its USP. Reviewed on: 3rd April 2023
Sunny Halai's avatar
Sunny Halai

Best banking

5
Friendly staff very helpful explaining and understanding is easy. No ques easy parking. Easy for young account holders. Reviewed on: 3rd April 2023
Amar Sohail 's avatar
Amar Sohail

Best bank

5
I have been with metro bank for 8 years and I really love it good customer service and open 7 days love it. Reviewed on: 3rd April 2023
BISHNU SHRESTHA 's avatar
BISHNU SHRESTHA

It does not feel like a bank

5
Longer opening hour. Internet based but with high street branches - what more could you want Reviewed on: 3rd April 2023
Alexander Samy's avatar
Alexander Samy

Always friendly and helpful

5
The staff are always friendly and answer any queries I have and to date have never had any issues Reviewed on: 3rd April 2023
Darren Harris's avatar
Darren Harris

Best bank in the world

5
BEST OF THE BEST, they give quality costumer service and also give the best rates for savings account and currents account, they're just too good. Reviewed on: 3rd April 2023
Rivaldinho Pereira's avatar
Rivaldinho Pereira

Best banking app and customer service

5
Metro banking is easily accessible and highly protected, I get most of what I need from the app including my monthly spendings. Customer service is the best, they always help. The only street bank I know that opens early and closes late. I activated my mobile app and got my ATM card the same day I opened my bank account. It has been a good experience. Reviewed on: 3rd April 2023
Margaret Makinde-Taylor 's avatar
Margaret Makinde-Taylor

One of the best bank in UK

5
It’s easy to use bank app. It’s quick and easy to do payment through app/ wireless payment. Reviewed on: 3rd April 2023
NIKHIL PATEL's avatar
NIKHIL PATEL

Best bank

5
I’m pleased to say that this bank is good. It’s the best bank ever and I happy to have joined it. Reviewed on: 3rd April 2023
Hellen Nachalwe's avatar
Hellen Nachalwe

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