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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Very pleased with the decade long service

Helpful banking with faster and secure payments and also for children savings services Reviewed on: 3rd April 2023

Very helpful and personal

Nothing is to much trouble fast on answering phone very helpful personal and polite. Very happy. Very good app. Reviewed on: 3rd April 2023

Good customer support

I can easily use my mobile banking app Reviewed on: 3rd April 2023

Safe,accesible services

Metro bank has a system easy to use and accesible for customers but on the meantime very safe Reviewed on: 3rd April 2023

Customer service focussed bank

I've been with them since 2014 and it's been a great bank for me personally. I've used there card abroad in Europe many times. I like the fact they are open and early and close late. Ohhh and the best part it's a bank that's open on bank holiday which is amazing. It's really shaking up the standard British banks with its USP. Reviewed on: 3rd April 2023

Best banking

Friendly staff very helpful explaining and understanding is easy. No ques easy parking. Easy for young account holders. Reviewed on: 3rd April 2023

Best bank

I have been with metro bank for 8 years and I really love it good customer service and open 7 days love it. Reviewed on: 3rd April 2023

It does not feel like a bank

Longer opening hour. Internet based but with high street branches - what more could you want Reviewed on: 3rd April 2023

Always friendly and helpful

The staff are always friendly and answer any queries I have and to date have never had any issues Reviewed on: 3rd April 2023

Best bank in the world

BEST OF THE BEST, they give quality costumer service and also give the best rates for savings account and currents account, they're just too good. Reviewed on: 3rd April 2023

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