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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy to open an account

Excellent service. Can open an account by walk in. Good customer service Reviewed on: 3rd April 2023

Exceptionally good service

Always lots of staff available. All very knowledgable, helpful and friendly. Unlike any other bank I’ve ever used Reviewed on: 3rd April 2023

Great efficient service round the clock.

Since I took out my account with metro bank a few years ago, I have been happy and impressed with their friendly, effective, informative and protective service. It's great how easy it is to get through and welcomed so nicely with their quick and helpful service. Well done to Metro Bank! Reviewed on: 3rd April 2023

Reliable Bank

Metro Bank is such a reliable bank. Its open 7 days a week which is Great !!! Thank you Metro Reviewed on: 3rd April 2023

A Great Company

A wonderful company, always quick to help and easy to use Reviewed on: 3rd April 2023

Best

The best bank I have ever used online banking Reviewed on: 3rd April 2023

Best bank in UK

Been customer with Metro Bank for years , customer service great always supportive and helpful. The app very easy. Best bank Reviewed on: 3rd April 2023

The best

All very professional ,easy to understand and helpful Reviewed on: 3rd April 2023

Best Bank

Every time you need anything , go into your branch and it is resolved Reviewed on: 3rd April 2023

Best bank ever!

I've been banking with Metro Bank for nearly five years now and could never stop recommending them to my friends and family! Their mobile banking app is super easy to use. I've never had any issues with that. They also have the most lovely, helpful and knowledgeable people working in the brunch I bank with! Reviewed on: 3rd April 2023

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