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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Available and opening new Branches

Other Banks are closing Branches and reducing opening hours. Metro Bank are doing the opposite. Reviewed on: 3rd April 2023

Very good polite helpful

Metro bank are very helpful polite and a very good service Reviewed on: 3rd April 2023

Great metro bank

Good customer service always helpful always smiling great bank bright and clean Reviewed on: 3rd April 2023

Amazing !!

Best bank! Always open, always helpful, easy to use app! Never had an issue Reviewed on: 3rd April 2023

When good is good

The friendly smile, th eclean and prompt servoce Reviewed on: 3rd April 2023

Great bank, great app, great staff

Staff are very helpful when you visit a branch. The app is great and easy to use as well as online banking. Never had an issue that couldn't be resolved Reviewed on: 3rd April 2023

Superb

Absolutely super couldn't recommend enough Reviewed on: 3rd April 2023

Excellent customer service

Metro Bank provide an excellent customer based service, from branches being open seven days a week right through to the call centre agents. It is truest how banking should be. Reviewed on: 3rd April 2023

Metro Gold!

They gave me a bank account when no other bank would. I'd just returned from overseas so had no credit rating. They are always super friendly and helpful whenever I need to go to the bank or call up. Reviewed on: 3rd April 2023

Works nicely. On mobile phone & computer too.

Works nicely. They supported me when I was recovering from my head injury Reviewed on: 3rd April 2023

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