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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great bank, great app, great staff

Staff are very helpful when you visit a branch. The app is great and easy to use as well as online banking. Never had an issue that couldn't be resolved Reviewed on: 3rd April 2023

Superb

Absolutely super couldn't recommend enough Reviewed on: 3rd April 2023

Excellent customer service

Metro Bank provide an excellent customer based service, from branches being open seven days a week right through to the call centre agents. It is truest how banking should be. Reviewed on: 3rd April 2023

Metro Gold!

They gave me a bank account when no other bank would. I'd just returned from overseas so had no credit rating. They are always super friendly and helpful whenever I need to go to the bank or call up. Reviewed on: 3rd April 2023

Works nicely. On mobile phone & computer too.

Works nicely. They supported me when I was recovering from my head injury Reviewed on: 3rd April 2023

The best

First of all they are very polite and very fast to solve your problem straight away. I've had my card blocked because of a weird transaction so they have returned my money back straight away and reprint a new card in store within 8minutes maximum. They are very good and very good security. Thank you for being here and give people such as good and great services Metro Bank. Reviewed on: 3rd April 2023

Greatest bank in UK!

Metro Bank is very helpful and great bank in UK, always enjoying to be customer with them! Flexible working hours on weekends that's is a Big plus for Metro Bank! Thank you very much for great service! Metro Bank is of the best in UK! Reviewed on: 3rd April 2023

Best Bank

Best Bank very helpful at any time , we customers need Bank like Metro Bank. Thanks for all Reviewed on: 3rd April 2023

Very helpful.

Always helpful and good customer service. Reviewed on: 3rd April 2023

Person friendly

Metro bank has been my first bank, when I turned 16, I always find the service brilliant and the level of security the bank displays is truly marvelous. Never in this past 4 years I had issues with frauds or any scams that my card was indulged in, truly they indeed went beyond expectations in terms of service. Reviewed on: 3rd April 2023

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