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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Person friendly

Metro bank has been my first bank, when I turned 16, I always find the service brilliant and the level of security the bank displays is truly marvelous. Never in this past 4 years I had issues with frauds or any scams that my card was indulged in, truly they indeed went beyond expectations in terms of service. Reviewed on: 3rd April 2023

Mr

Good bank Open weekend Good app Easy to use. Reviewed on: 3rd April 2023

Best service for banking

Late banking hours and open and a Sunday as I have only one day off from work and it helps for me Reviewed on: 3rd April 2023

Good banking

Fast application, good customer service, fast transfers Reviewed on: 3rd April 2023

Excellent costumer service

Very helpful store assistance Quick and easy to use Reviewed on: 3rd April 2023

Contact and App great

Such an easy to use online banking App and calling customer service was a pleasure so efficient! Reviewed on: 3rd April 2023

Amazing Bank

xcellent customer service. Their approach to banking is refreshing and customer-centric, with a focus on making banking as simple and convenient as possible. One of the things that sets Metro Bank apart from other banks is their extended opening hours, which make it easy for customers to visit their local branch outside of normal working hours. This is a great feature for busy individuals who struggle to fit banking into their daily routine. Metro Bank UK also offers a wide range of financial products and services, including current accounts, savings accounts, mortgages, loans, and credit cards. Their products are designed to meet the needs of different customers, and they offer competitive interest rates and fees. Another great thing about Metro Bank is their mobile app, which makes banking on-the-go quick and easy. Customers can check their balances, transfer money, and manage their accounts all from their mobile device. Overall, if you are looking for a bank that offers great customer service, flexible opening hours, and a wide range of products and services, then Metro Bank UK is definitely worth considering. Reviewed on: 3rd April 2023

Very easy, simple and efficient

It's was straight to the point, nothing complicated, easy to understand and manage. Finished my work in the bank within 15 mins of my appointment. Reviewed on: 3rd April 2023

Best customer service

I have never been disappointed by the customer service of the Metro bank whether online or in the store whenever I have any problem while being in the UK or outside of the UK. Reviewed on: 3rd April 2023

Best bank ever

Very good bank nice Staff very helpfull Reviewed on: 3rd April 2023

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