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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Excellent

Fantastic bank,very helpful staff inside the branch and on the phone,always quick and efficient with helping me with any banking queries I have had and very quick to send replacement cards out...very happy customer Reviewed on: 3rd April 2023

Bank account and the staff

Easy to open a bank account. Easy to use the bank application, easy to send Money. The staff is helpful, so nice, well-presented and well-organised. They are trained persons. The staff is so calm and work fast. Reviewed on: 3rd April 2023

Never had a problem

Whenever I have needed assistance I have been very happy with the results Reviewed on: 3rd April 2023

Overall service

Service always helpful and courteous. No 1 for me! Reviewed on: 3rd April 2023

Ten out of ten

My Experience with this bank It's great so far Their service is great so far the customer care is lovely number one for me Reviewed on: 3rd April 2023

Great bank

Metro is a good place to bank as they are the only bank that has open 7 days a week. Plus the personal banker's are so helpful and go out their way to provide a great service for you. Reviewed on: 3rd April 2023

Brilliant bank!

I love Metro bank! The minimalist look, the casual atmosphere, the opening hours, the drive through! All of that! Reviewed on: 3rd April 2023

Superb Customer Service

Fantastic support for me and my new partner when we wanted to open our first joint bank account! Easy process, quick and very informative without being pushy for us to have additional services. Would thoroughly recommend. Reviewed on: 3rd April 2023

Amazing

Great bank would definitely recommend Reviewed on: 3rd April 2023

The best bank in the uk

Always great customer service and very easy bank not as other banks Reviewed on: 3rd April 2023

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