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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Such a good bank

Such a good bank I made my family get accounts at them Reviewed on: 3rd April 2023

Great friendly service

It’s only 5 minutes around the corner to great customer service. It also allows you to pick up your card straight after opening the account would recommend to anyone looking for new current account Reviewed on: 3rd April 2023

Opened current account immediately

Very friendly staff, spoke very nicely and helped me out a lot with what I needed to do. I’m so happy that they opened a current account and they are open till late in the evening which most banks are not. Reviewed on: 3rd April 2023

Amazing

Easy to use online banking always happy to help in branch always at end of the phone Reviewed on: 3rd April 2023

Excellent

Fantastic bank,very helpful staff inside the branch and on the phone,always quick and efficient with helping me with any banking queries I have had and very quick to send replacement cards out...very happy customer Reviewed on: 3rd April 2023

Bank account and the staff

Easy to open a bank account. Easy to use the bank application, easy to send Money. The staff is helpful, so nice, well-presented and well-organised. They are trained persons. The staff is so calm and work fast. Reviewed on: 3rd April 2023

Never had a problem

Whenever I have needed assistance I have been very happy with the results Reviewed on: 3rd April 2023

Overall service

Service always helpful and courteous. No 1 for me! Reviewed on: 3rd April 2023

Ten out of ten

My Experience with this bank It's great so far Their service is great so far the customer care is lovely number one for me Reviewed on: 3rd April 2023

Great bank

Metro is a good place to bank as they are the only bank that has open 7 days a week. Plus the personal banker's are so helpful and go out their way to provide a great service for you. Reviewed on: 3rd April 2023

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