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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good bank

Very Good experiences no problem at all Reviewed on: 3rd April 2023

Hello

The best bank from the word i am with this bank from 2 years and never I don’t have bank all the best Reviewed on: 3rd April 2023

Amazing banking

Love this back everything is made so simple Reviewed on: 3rd April 2023

Trust

We have had a current account with Metro Bank for over four years, switching when we lost confidence in the service of another bank. Using the website for online banking is seamless. Calls to customer service have been have been very satisfactory as staff have been pleasant, knowledgeable and proactive. We are very pleased with the generous opening hours and convenient locations. We used the safe deposit service for a while, and although no longer needed, we found this very helpful at a particular time. I would recommend it to others without hesitation. Reviewed on: 3rd April 2023

Best bank

I love MetroBank because is 7 day in week open bank , the staff they help me always Reviewed on: 3rd April 2023

Happy banking

I like going into my local branch in StAlbans and meeting the lovely people Reviewed on: 3rd April 2023

Simple superb service

In store, over the phone or via web chat. metro Bank is always there to help and it’s incredibly convenient as it’s open early till late and 7 days a week! I’ve lost my card a few times and dread waiting 3/4 days for the post. But at metro it’s just 5-10 minutes while it points in store! I love that. I was once able to arrange an overdraft over the phone which was easy and I had very polite customer service after all the security and credit checks Etc. Fraud is really well protected against and easy to unblock and get money back if taken for real! Best bank I’ve ever been with! Reviewed on: 3rd April 2023

Easy, reliable and friendly

Top service and always being welcomed in anytime about any issue in person allows for things to be solved like no other. Great app and good features offered, my favourite bank out of many. Reviewed on: 3rd April 2023

Helpful

Very nice and helpful staff ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 3rd April 2023

Easily accessible and secure.

The staff are all welcoming and eager to help you. There are many Reviewed on: 3rd April 2023

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