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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

No

The best bank. Super Easy to work with as a Spanish Reviewed on: 3rd April 2023

Best Services

I have had one of the best experiences with Metro Bank. Reviewed on: 3rd April 2023

Easy to use

App is very easy and accessible to use. Staff are extremely helpful and friendly. Reviewed on: 3rd April 2023

Good bank

Very Good experiences no problem at all Reviewed on: 3rd April 2023

Hello

The best bank from the word i am with this bank from 2 years and never I don’t have bank all the best Reviewed on: 3rd April 2023

Amazing banking

Love this back everything is made so simple Reviewed on: 3rd April 2023

Trust

We have had a current account with Metro Bank for over four years, switching when we lost confidence in the service of another bank. Using the website for online banking is seamless. Calls to customer service have been have been very satisfactory as staff have been pleasant, knowledgeable and proactive. We are very pleased with the generous opening hours and convenient locations. We used the safe deposit service for a while, and although no longer needed, we found this very helpful at a particular time. I would recommend it to others without hesitation. Reviewed on: 3rd April 2023

Best bank

I love MetroBank because is 7 day in week open bank , the staff they help me always Reviewed on: 3rd April 2023

Happy banking

I like going into my local branch in StAlbans and meeting the lovely people Reviewed on: 3rd April 2023

Simple superb service

In store, over the phone or via web chat. metro Bank is always there to help and it’s incredibly convenient as it’s open early till late and 7 days a week! I’ve lost my card a few times and dread waiting 3/4 days for the post. But at metro it’s just 5-10 minutes while it points in store! I love that. I was once able to arrange an overdraft over the phone which was easy and I had very polite customer service after all the security and credit checks Etc. Fraud is really well protected against and easy to unblock and get money back if taken for real! Best bank I’ve ever been with! Reviewed on: 3rd April 2023

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