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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing banking

Love this back everything is made so simple Reviewed on: 3rd April 2023

Trust

We have had a current account with Metro Bank for over four years, switching when we lost confidence in the service of another bank. Using the website for online banking is seamless. Calls to customer service have been have been very satisfactory as staff have been pleasant, knowledgeable and proactive. We are very pleased with the generous opening hours and convenient locations. We used the safe deposit service for a while, and although no longer needed, we found this very helpful at a particular time. I would recommend it to others without hesitation. Reviewed on: 3rd April 2023

Best bank

I love MetroBank because is 7 day in week open bank , the staff they help me always Reviewed on: 3rd April 2023

Happy banking

I like going into my local branch in StAlbans and meeting the lovely people Reviewed on: 3rd April 2023

Simple superb service

In store, over the phone or via web chat. metro Bank is always there to help and it’s incredibly convenient as it’s open early till late and 7 days a week! I’ve lost my card a few times and dread waiting 3/4 days for the post. But at metro it’s just 5-10 minutes while it points in store! I love that. I was once able to arrange an overdraft over the phone which was easy and I had very polite customer service after all the security and credit checks Etc. Fraud is really well protected against and easy to unblock and get money back if taken for real! Best bank I’ve ever been with! Reviewed on: 3rd April 2023

Easy, reliable and friendly

Top service and always being welcomed in anytime about any issue in person allows for things to be solved like no other. Great app and good features offered, my favourite bank out of many. Reviewed on: 3rd April 2023

Helpful

Very nice and helpful staff ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 3rd April 2023

Easily accessible and secure.

The staff are all welcoming and eager to help you. There are many Reviewed on: 3rd April 2023

Best welcome and service

From the first time I walked into Metro the warm welcome was a million miles from the competition. I was offered coffee until I saw someone and walked out with an account and debit card! They deserve to be number 1 as they are for me! Reviewed on: 3rd April 2023

The convenient bank

It’s just great that they open Sunday as it’s my only day off. After banking with them, I don’t have to take time off from work to go do banking. Reviewed on: 3rd April 2023

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