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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Excellent service in all ways.

The bank serve me so well whichever service I use whether it's the app, visiting the store in person or using telephone. Good to have a bank that's working for me. Reviewed on: 3rd April 2023

The Smartest Bank on the High Street

From opening a bank account just over a year ago to now, the customer service has been second to non. The opening hours are fantastic, heads and shoulders above every other bank. The staff are always friendly and helpful both behind the counter or on the helpdesk. Reviewed on: 3rd April 2023

Very good and helpful

Was good greats and helpful and nice having your card they same day you open your account with them Reviewed on: 3rd April 2023

my best bank

my best choice for a bank, I use it everywhere and get the best exchange rate Reviewed on: 3rd April 2023

Metro is a breath of fresh air

A very convenient and efficient bank. Serves the needs of a wide range of people. Reviewed on: 3rd April 2023

Pleased to see you

Metro Bank has good openings hours every day of the week. The staff seem genuinely pleased to see clients when they enter the Bank Reviewed on: 3rd April 2023

Reliable and seriousness attitude towards clients

I enter the bank and after less than twenty minutes solved all my financial difficulties. First class service. Reviewed on: 3rd April 2023

Employees and facilities are wonderful in Bradford Branch

I appreciate their 7 days banking. They are very helpful in every matter. Reviewed on: 3rd April 2023

Excellent customer service

Excellent ease of service with working hours Staff are friendly Staff on line also very prompt to assist Reviewed on: 3rd April 2023

Fairly new customer

I was recommended to metro bank , the best move I have made . You can speak to a person on the telephone . In bank staff are well presented , friendly and helpful . Nothing is too much trouble Very impressed Reviewed on: 3rd April 2023

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