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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Employees and facilities are wonderful in Bradford Branch

I appreciate their 7 days banking. They are very helpful in every matter. Reviewed on: 3rd April 2023

Excellent customer service

Excellent ease of service with working hours Staff are friendly Staff on line also very prompt to assist Reviewed on: 3rd April 2023

Fairly new customer

I was recommended to metro bank , the best move I have made . You can speak to a person on the telephone . In bank staff are well presented , friendly and helpful . Nothing is too much trouble Very impressed Reviewed on: 3rd April 2023

Online not good

I'm sorry to say this but your on line banking needs to change alot Reviewed on: 3rd April 2023

Excellent Bank

Excellent opening times seven days a week, bank cards produced on site, cash counting machine, and easy-to-use Metro App. Friendly staff, and clean building. Reviewed on: 3rd April 2023

The best service

I am using Metro Bank for one year now. That time was completely enough to makes me and my money saved and secured. Moreover, for me was very important the working time of the bank. Metro bank has an advisors and quality services till 10pm. I have never seen that before. Also I am travelling often out of the country and the service abroad is also the best! Highly recommend! Reviewed on: 3rd April 2023

Excellent good customer service

Good bank to bank with, lots of perks and benefits which is really good. Everytime I go in the bank it's excellent good customer service experience. Reviewed on: 3rd April 2023

out standing service

I am happy to be a Metro bank customer and bank services are really out standing thank you Reviewed on: 3rd April 2023

Amazing!

Metro bank is one of the best bank so I will be in bed is the best shows ever made online banking. Customer service is excellent amazing what are the best service ever you can get in England I recommend other people to go and join me then the customer service is excellent online banking one of the best the best bank I’ve been with thank you metro bank for all your help and support Reviewed on: 3rd April 2023

Great Bank

Great bank Great service. Friendly staff Accessible app Reviewed on: 3rd April 2023

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