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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great bank to be with

We have always been offered the best information on account our savings accounts etc and helped us with a problem because of the circumstances were professional and informative on best course of action for us Reviewed on: 3rd April 2023

The best bank account

I am happy because I’m their customer. Reviewed on: 3rd April 2023

Mrs Juliette L Avi-Dan

I’m extremely happy with my metro bank current account. I love their app and I love that they are open late & on weekends Reviewed on: 3rd April 2023

Best one

Simple to use and every time is open for customers Reviewed on: 3rd April 2023

Excellent service in all ways.

The bank serve me so well whichever service I use whether it's the app, visiting the store in person or using telephone. Good to have a bank that's working for me. Reviewed on: 3rd April 2023

The Smartest Bank on the High Street

From opening a bank account just over a year ago to now, the customer service has been second to non. The opening hours are fantastic, heads and shoulders above every other bank. The staff are always friendly and helpful both behind the counter or on the helpdesk. Reviewed on: 3rd April 2023

Very good and helpful

Was good greats and helpful and nice having your card they same day you open your account with them Reviewed on: 3rd April 2023

my best bank

my best choice for a bank, I use it everywhere and get the best exchange rate Reviewed on: 3rd April 2023

Metro is a breath of fresh air

A very convenient and efficient bank. Serves the needs of a wide range of people. Reviewed on: 3rd April 2023

Pleased to see you

Metro Bank has good openings hours every day of the week. The staff seem genuinely pleased to see clients when they enter the Bank Reviewed on: 3rd April 2023

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