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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Good service

I have 4 year experience with metro bank… their service is excellent Reviewed on: 3rd April 2023

The best bank

The best bank In Uk! I recommend the services of this bank, excellent customer service! Reviewed on: 3rd April 2023

My first best bank

My first best bank ever, I'm glad I have account with Metro Bank, they always provide best services. Reviewed on: 3rd April 2023

Good bank that works for you

Since being with Metro for both business and personal I am impressed that it is so easy to open. It’s easy to get a card, get a bank that’s open when others are not. Sets examples to those that should be offering as Metro. Real cool bank to have Reviewed on: 3rd April 2023

Great bank to be with

We have always been offered the best information on account our savings accounts etc and helped us with a problem because of the circumstances were professional and informative on best course of action for us Reviewed on: 3rd April 2023

The best bank account

I am happy because I’m their customer. Reviewed on: 3rd April 2023

Mrs Juliette L Avi-Dan

I’m extremely happy with my metro bank current account. I love their app and I love that they are open late & on weekends Reviewed on: 3rd April 2023

Best one

Simple to use and every time is open for customers Reviewed on: 3rd April 2023

Excellent service in all ways.

The bank serve me so well whichever service I use whether it's the app, visiting the store in person or using telephone. Good to have a bank that's working for me. Reviewed on: 3rd April 2023

The Smartest Bank on the High Street

From opening a bank account just over a year ago to now, the customer service has been second to non. The opening hours are fantastic, heads and shoulders above every other bank. The staff are always friendly and helpful both behind the counter or on the helpdesk. Reviewed on: 3rd April 2023

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