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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great Bank

5
Great bank Great service. Friendly staff Accessible app Reviewed on: 3rd April 2023
Patrick's avatar
Patrick

Best bank ever

5
I would recommend the bank because is always there when you need! Reviewed on: 3rd April 2023
stane_90@yahoo.com's avatar
[email protected]

Best bank ever

5
They are open 7 days a week best customer service when comes to fraud and everything else. Reviewed on: 3rd April 2023
Timoficiuc Nicoleta's avatar
Timoficiuc Nicoleta

Easy to use, excellent service

5
Love the service, the app and the fact that I can go into the bank 7 days per week. Best bank I have used by far. Excellent staff. Reviewed on: 3rd April 2023
Marcus Kingston's avatar
Marcus Kingston

Excellent customer service

5
Opened a current account with my partner couldn’t have had better service from the employe. Made it very simple for us. The app is easy to navigate couldn’t be happier Reviewed on: 3rd April 2023
George 's avatar
George

Excellent bank

5
Very professional bank, friendly happy staff good rates Reviewed on: 3rd April 2023
Claire Gaines 's avatar
Claire Gaines

Great Customer Service

5
I have used this Banks Customer Service both in store and online. It was efficient, helpful and polite and resolve my issue on the first call. Reviewed on: 3rd April 2023
Carole Clarke's avatar
Carole Clarke

Perfect bank

5
All on top, very good service, best customer service Reviewed on: 3rd April 2023
Romas G's avatar
Romas G

Very helpful

5
Never let you down all ways there early late and on line with our question take small and large Reviewed on: 3rd April 2023
Christopher Pullen's avatar
Christopher Pullen

Nice

5
Really good relationship, always easy and clean. Reviewed on: 3rd April 2023
Iuri Brossi's avatar
Iuri Brossi

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