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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

10

I was to exited about the process in to the branch helping Reviewed on: 3rd April 2023

Very good service

I’ve always found the staff very friendly and helpful. It’s always helpful to know that I can go in branch any day of the week and later after work hours. Reviewed on: 3rd April 2023

Easy banking

Always happy to help and advise you when needed Reviewed on: 3rd April 2023

Highly recommended

Very users friendly banking system and banking services for in store or by phone Reviewed on: 3rd April 2023

Flexible and always available

I couldn’t remember my PIN number went into the bank and they printed me a new card there and then and I got to choose my PIN number instantly, now that what I call service! Reviewed on: 3rd April 2023

Is amazing

Good customer service and care everytime Reviewed on: 3rd April 2023

Always available with kind, friendly staff who are also very cooperative

After receiving money for a trust fund for my grandchildren, it was the Metro Bank who were both willing and able to recommend the type required and set up both the account and the investment. I would highly recommend them. Reviewed on: 3rd April 2023

Simple and easy to access

Really enjoy using metro bank Reviewed on: 3rd April 2023

Great customer service

Metro banking gives you peace of mind. Access to your accounts online has never been so easy , easy to use app. Reviewed on: 3rd April 2023

Excellant service

Friendly or helpfull staff or service very good Reviewed on: 3rd April 2023

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