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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great customer service

4
Metro banking gives you peace of mind. Access to your accounts online has never been so easy , easy to use app. Reviewed on: 3rd April 2023
Kenneth Vurayayi 's avatar
Kenneth Vurayayi

Excellant service

5
Friendly or helpfull staff or service very good Reviewed on: 3rd April 2023
Jignesh 's avatar
Jignesh

Fantastic

5
Always helpful and nothing is to much , im a pensioner and have muck up my online account more than once , but it never any bother for them to help me out , very good customer service. Reviewed on: 3rd April 2023
Barbg Barham's avatar
Barbg Barham

A proper service to the public

5
Always a helpfully person to help you when in store or over the phone never kept waiting Reviewed on: 3rd April 2023
Brian Randall's avatar
Brian Randall

Great in every way

5
Good and fast customer service, open 7 days, on spot printed debit cards Reviewed on: 3rd April 2023
Carmen Hortelano's avatar
Carmen Hortelano

The definition of high street bank

5
Excellent service, and branches that are open when you need to go! Well done Reviewed on: 3rd April 2023
James C's avatar
James C

Fantastic

5
The store is open weekends and till late great for me as I work Reviewed on: 3rd April 2023
Christopher halliwell's avatar
Christopher halliwell

Exceeding expectations

5
Metro bank have provided me not only great customer service experiences but options when using their online banking with the easy to use ui of the app and access to customer support with minimal waiting times I'm always assured that my money and banking choices are in safe hands. Reviewed on: 3rd April 2023
Leilani Bennett's avatar
Leilani Bennett

Excellent Service

5
Always happy to go in the branch for my banking needs especially on a Sunday as an option. Friendly and helpful staff. Reviewed on: 3rd April 2023
Pork Scratchings's avatar
Pork Scratchings

Excellent service

5
Can’t fault them. A new kid on the block but a very helpful and supportive bank. Reviewed on: 3rd April 2023
Steve's avatar
Steve

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