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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Metro bank 10 out of 10

Fantastic company metro bank brilliant customer service and also very welcoming when visiting there stores 10 out of 10 Reviewed on: 3rd April 2023

Best bank

I have been with them for over 8 years and there service is excellent Reviewed on: 3rd April 2023

Great service

I like their service because when i receive money i receive them very quickly and safe, the best bank ever Reviewed on: 3rd April 2023

Easy straight forward banking

Metro has lovely staff who are always ready to help. The bank is open even on Sundays making it so easy and limitless on getting help when needed. The app is also very simple and straightforward to use. We'll done Metro bank! Reviewed on: 3rd April 2023

Great, Easy Banking

Metro is a great service that provides reliable and quick banking, i have not ran into any problems with my metro bank account. i would recommend to others. Reviewed on: 3rd April 2023

Best Bank Ever

Instant bank card and open on Sunday for convenience. Reviewed on: 3rd April 2023

Positive experience

I like it very much, always had positive experiences with the bank staff both on bank branches or over the phone; user friendly banking app. I am a satisfied customer for more than 5 years. Reviewed on: 3rd April 2023

Great Bank

Metro Bank for me is amazing. The online app is easy to use and I absolutely love the convenience of the drive through. Reviewed on: 3rd April 2023

Customer Service

Accessible, open hours to reflect the customers needs. The meet and greet service is the difference for answering questions quickly, it doesn't mean you don't have to for que or wait for some product information The level of security and cross checking is second to none. As a relatively new bank they are a first among equals. Reviewed on: 3rd April 2023

just excellent

all aspects of account are excellent Reviewed on: 3rd April 2023

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