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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best Bank Ever

Instant bank card and open on Sunday for convenience. Reviewed on: 3rd April 2023

Positive experience

I like it very much, always had positive experiences with the bank staff both on bank branches or over the phone; user friendly banking app. I am a satisfied customer for more than 5 years. Reviewed on: 3rd April 2023

Great Bank

Metro Bank for me is amazing. The online app is easy to use and I absolutely love the convenience of the drive through. Reviewed on: 3rd April 2023

Customer Service

Accessible, open hours to reflect the customers needs. The meet and greet service is the difference for answering questions quickly, it doesn't mean you don't have to for que or wait for some product information The level of security and cross checking is second to none. As a relatively new bank they are a first among equals. Reviewed on: 3rd April 2023

just excellent

all aspects of account are excellent Reviewed on: 3rd April 2023

Amazing customer focus

From making an enquiry to opening an account, the experience was great, every member of staff we spoke to was knowledgeable and able to assist, when they said they would do something, it was always done on time Reviewed on: 3rd April 2023

Great

Easy to apply easy banking happy so far Reviewed on: 3rd April 2023

Excellent service

Being able to have a debit card created in the branch and then immediately set up the PIN number for it made life so much easier. When my husband's card was used fraudulently the bank notified him immediately. Very impressed. Reviewed on: 3rd April 2023

10

I recommend to everyone I’m very happy with metro bank Reviewed on: 3rd April 2023

Bank of the year

So excellent and customer service one of the best Reviewed on: 3rd April 2023

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