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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Amazing customer focus

5
From making an enquiry to opening an account, the experience was great, every member of staff we spoke to was knowledgeable and able to assist, when they said they would do something, it was always done on time Reviewed on: 3rd April 2023
James H's avatar
James H

Great

5
Easy to apply easy banking happy so far Reviewed on: 3rd April 2023
Scottjenny552's avatar
Scottjenny552

Excellent service

5
Being able to have a debit card created in the branch and then immediately set up the PIN number for it made life so much easier. When my husband's card was used fraudulently the bank notified him immediately. Very impressed. Reviewed on: 3rd April 2023
Theresa Lewis's avatar
Theresa Lewis

10

5
I recommend to everyone I’m very happy with metro bank Reviewed on: 3rd April 2023
usein_bg@hotmail.com's avatar
[email protected]

Bank of the year

5
So excellent and customer service one of the best Reviewed on: 3rd April 2023
Karen Sanusi's avatar
Karen Sanusi

Great service

5
Always helpful Always open at good times what more can you ask for Reviewed on: 3rd April 2023
Nicky Baldock's avatar
Nicky Baldock

Great service

5
Very customer focused. Every bank should be like this. Reviewed on: 3rd April 2023
Peter Glynn's avatar
Peter Glynn

Mr Alikali Ceesay Touray

5
Metro is the best bank i have ever had Reviewed on: 3rd April 2023
Alikali's avatar
Alikali

The best bank

5
I have been to a few branches and metro have always had friendly helpful staff unlike other banks. They are open very convenient hours , have a great and easy banking app to use and are great for encouraging kids to save Reviewed on: 3rd April 2023
Megan 's avatar
Megan

The Bank who listens AND helps

5
Others pretend to listen....Metro does and does something to help.my standing has improved because of them!!; Reviewed on: 3rd April 2023
Nigel Cornwell's avatar
Nigel Cornwell

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