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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

A very different type of bank.

Great service and excellent experience every time. This is a bank for everyone. When you enter the feeling of a great old style bank with friendly staff and a strong sense of real banking which all the other banks have forgotten in the name of being streamlined by having no staff to help and no counters. Metro has real people working in a real bank that feels comfortable and classy. Reviewed on: 3rd April 2023

Amazing service

Metro bank is amazing service is outstanding and can always rely on them! Reviewed on: 3rd April 2023

Nice and simple

Quickly easy only downfall is they dont have notifications when placed into the bank nor deducting money via buying things. Reviewed on: 3rd April 2023

Best bank ever!

I have been with the metro bank for nearly four years now and I couldn't be any happier. The staff are fantastic they're always kind and polite. Reviewed on: 3rd April 2023

Metro Review

Simply the best bank with a modern approach. No silly little offices. No waiting a week for a new card. Very friendly professional staff. I wouldn't bank anywhere else but Metro Bank Never mind Retro banking... Go Metro banking Reviewed on: 3rd April 2023

Best bank in Britain

Friendliest, most supportive bank that keeps your personal privacy at the heart of their business. I couldn't have imagined bank as professional as them to also be doubled up with a compassionate staff. Honestly, this has got to be the BEST BANK in BRITAIN! Reviewed on: 3rd April 2023

The friendliest bricks-and-mortar bank

Switching to Metro was a breath of fresh air. Finally a branch open when people actually need it! Friendly and modern approach, very welcoming environment and customer service like nowhere else! Reviewed on: 3rd April 2023

Amazing in bank and online support

Well-trained staff and longer banking times Reviewed on: 3rd April 2023

Friendly and professional service

Been a customer of metro bank for a while. Working people opening hours friendly, huge bonus. Always greeted with a smile and understanding. Felling always well looked after. Thank you. Reviewed on: 3rd April 2023

EXCELLENCE

Perfect stuff perfect bank perfect experience Reviewed on: 3rd April 2023

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