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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Awesome bank

Very amazing bank and reliable good staff and customer service. Reviewed on: 3rd April 2023

Great, easy and simple to use banking app.

I love using the banking app. It is a safe way to look after your money. Can look at your balance whenever. Friendly staff in the bank, to do whatever you need to do for your account. Reviewed on: 3rd April 2023

Top bank

Can’t complain about any of the services ideal for what I need Reviewed on: 3rd April 2023

You can Bank on Metro

We get excellent very professional service each time we go into the bank even with a very inquisitive seven year old who can’t wait to open an account there………….and they have a customer Loo how great is that? Reviewed on: 3rd April 2023

Beautiful premises, toilets, opening hours.

Beautiful premises, toilets, opening hours. Reviewed on: 3rd April 2023

Great service

I found Their service is good & customer Friendly Reviewed on: 3rd April 2023

Customer service

Very good experience very good service Reviewed on: 3rd April 2023

Excellent Customer Service Focused Bank

Have nothing but excellent words for Metro Bank. One of the best banks I’ve banked with. Reviewed on: 3rd April 2023

The best bank in UK

I am very satisfied and happy with this bank. The most serious and professional. I will never give up the services of this bank!!! Reviewed on: 3rd April 2023

Best bank ever

Metra Bank is so convenient it always open when I need a walk in bank. That's what I needed as so many banks closed Saturday afternoons or closed early. So much more accommodating. Love it! Reviewed on: 3rd April 2023

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