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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Customer service

Very good experience very good service Reviewed on: 3rd April 2023

Excellent Customer Service Focused Bank

Have nothing but excellent words for Metro Bank. One of the best banks I’ve banked with. Reviewed on: 3rd April 2023

The best bank in UK

I am very satisfied and happy with this bank. The most serious and professional. I will never give up the services of this bank!!! Reviewed on: 3rd April 2023

Best bank ever

Metra Bank is so convenient it always open when I need a walk in bank. That's what I needed as so many banks closed Saturday afternoons or closed early. So much more accommodating. Love it! Reviewed on: 3rd April 2023

excellent service

open exactly when you need to visit a branch and offers excellent products and online services are brilliant! Reviewed on: 3rd April 2023

BEST

I’ve worked with many banks mist say Metro is the best bank I’ve worked with, online and in store they are very helpful they telephone line is also great. I have my safe deposit box with metro, love the fact they’re open 7 days a week with suitable store times! Reviewed on: 3rd April 2023

Convenient

Convenient and friendly, open when you need them if you work during the week Reviewed on: 3rd April 2023

Easy, considerate, customer-focused banking

Metro Bank are always ready to help, their banks are so nice to be inside and I have never had any issues at all banking with them. My favourite ever bank by far! Reviewed on: 3rd April 2023

Best bank

Very very helpful and easy access. Am disabled and have every confidence in them Reviewed on: 3rd April 2023

Great Customer Service and Easy online banking

I banked with several other leading banks and Metro Bank is by the best! I can link my teenage daughters banking and saving accounts to my current account and it’s super easy for me to transfer their pockets money into their accounts so I can save easily and stress free! I absolutely love the high street branches, they’re easy on the eye and really doesn’t feel like your waiting in a boring bank! Love love love this Bank! Reviewed on: 3rd April 2023

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