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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

excellent service

open exactly when you need to visit a branch and offers excellent products and online services are brilliant! Reviewed on: 3rd April 2023

BEST

I’ve worked with many banks mist say Metro is the best bank I’ve worked with, online and in store they are very helpful they telephone line is also great. I have my safe deposit box with metro, love the fact they’re open 7 days a week with suitable store times! Reviewed on: 3rd April 2023

Convenient

Convenient and friendly, open when you need them if you work during the week Reviewed on: 3rd April 2023

Easy, considerate, customer-focused banking

Metro Bank are always ready to help, their banks are so nice to be inside and I have never had any issues at all banking with them. My favourite ever bank by far! Reviewed on: 3rd April 2023

Best bank

Very very helpful and easy access. Am disabled and have every confidence in them Reviewed on: 3rd April 2023

Great Customer Service and Easy online banking

I banked with several other leading banks and Metro Bank is by the best! I can link my teenage daughters banking and saving accounts to my current account and it’s super easy for me to transfer their pockets money into their accounts so I can save easily and stress free! I absolutely love the high street branches, they’re easy on the eye and really doesn’t feel like your waiting in a boring bank! Love love love this Bank! Reviewed on: 3rd April 2023

Metro Bank

The best company, I am very satisfied, I will recommend it to everyone. Reviewed on: 3rd April 2023

Best British Bank for excellent service

Best customer care, best courtesy, quick service. Reviewed on: 3rd April 2023

Excellent bank so helpfull

This bank can't do enough for u they r so helpful and with banks open 7 days weeks is great Reviewed on: 3rd April 2023

Excellent

Best bank had no problem with it always top customer service Reviewed on: 3rd April 2023

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