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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Metro Bank

The best company, I am very satisfied, I will recommend it to everyone. Reviewed on: 3rd April 2023

Best British Bank for excellent service

Best customer care, best courtesy, quick service. Reviewed on: 3rd April 2023

Excellent bank so helpfull

This bank can't do enough for u they r so helpful and with banks open 7 days weeks is great Reviewed on: 3rd April 2023

Excellent

Best bank had no problem with it always top customer service Reviewed on: 3rd April 2023

Metro deserves to win it

Metro bank is always spot on in any sort of service you would ever want from a bank, they’re so friendly in all areas of banking. I’ve never been disappointed by Metro Reviewed on: 3rd April 2023

Metro Bank and Its Services

Metro Bank is the most efficient bank who value their customers and provide instant service whether its related to providing cards on the same day of opening account or dealing with customers query. Metro Bank provide trustworthy locker service in affordable price and also provides good exchange rate when you are travelling so you don’t need to carry high amount of cash. Their employees are very professional and always welcome with a smile. I highly recommend Metro Bank. Reviewed on: 3rd April 2023

Flexible hours open

Weekend open and your money is safe with them Reviewed on: 3rd April 2023

No hassle bank for all ages

Walked into Cambridge Metro to ask about opening a current account and was seen within minutes. After approximately 30mins and a complimentary cup of tea my account was set up. Makes life easy being able to pay for items and send money through your phone. Now my wife and son have accounts. Thank you Metro Bank Reviewed on: 3rd April 2023

Good bank

After getting fed up with how useless natwest were I switched banks and opened up an account with Barclays and metro. While both are infinitely better than natwest metros helpfulness puts it a step ahead of Barclays Reviewed on: 3rd April 2023

love metrobank

I have barely had any issue with them since i am banking at Metro Bank. Customer service is excellent, not only in Holborn where i opened my account (They even made a nice coffee for me while waiting!) but any branch i visit. Easy to use for me and they provide proper details and information about everything i need. Highly recomennded. Reviewed on: 3rd April 2023

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