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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Metro Bank and Its Services

5
Metro Bank is the most efficient bank who value their customers and provide instant service whether its related to providing cards on the same day of opening account or dealing with customers query. Metro Bank provide trustworthy locker service in affordable price and also provides good exchange rate when you are travelling so you don’t need to carry high amount of cash. Their employees are very professional and always welcome with a smile. I highly recommend Metro Bank. Reviewed on: 3rd April 2023
oshin baidya's avatar
oshin baidya

Flexible hours open

5
Weekend open and your money is safe with them Reviewed on: 3rd April 2023
Mehboob Sultan's avatar
Mehboob Sultan

No hassle bank for all ages

5
Walked into Cambridge Metro to ask about opening a current account and was seen within minutes. After approximately 30mins and a complimentary cup of tea my account was set up. Makes life easy being able to pay for items and send money through your phone. Now my wife and son have accounts. Thank you Metro Bank Reviewed on: 3rd April 2023
Peter Prime's avatar
Peter Prime

Good bank

5
After getting fed up with how useless natwest were I switched banks and opened up an account with Barclays and metro. While both are infinitely better than natwest metros helpfulness puts it a step ahead of Barclays Reviewed on: 3rd April 2023
Sean Randall's avatar
Sean Randall

love metrobank

5
I have barely had any issue with them since i am banking at Metro Bank. Customer service is excellent, not only in Holborn where i opened my account (They even made a nice coffee for me while waiting!) but any branch i visit. Easy to use for me and they provide proper details and information about everything i need. Highly recomennded. Reviewed on: 3rd April 2023
Anonymous's avatar
Anonymous

Good bank

4
Staff are good and can speak to a human unlike other banks. Reviewed on: 3rd April 2023
Soundararaj's avatar
Soundararaj

Most responsive

5
Most responsive bank, open all the time, friendly staff, and awesome customer service Reviewed on: 3rd April 2023
Claudio Oliveira De Brito's avatar
Claudio Oliveira De Brito

Amazing

5
Amazing service! Amazing people! Superb service! Reviewed on: 3rd April 2023
Stu-Art James's avatar
Stu-Art James

Review

5
Amazing staff there, always on hand to help you if you have any issues / concerns. They also have very speedy waiting times and good customer services. Would definitely recommend this bank to friends and family Reviewed on: 3rd April 2023
Adam Fraguela's avatar
Adam Fraguela

Brilliant

5
Amazing bank! Can open an account quick and hassle free. Always there for customers. Reviewed on: 3rd April 2023
Tee's avatar
Tee

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