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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Good bank

Staff are good and can speak to a human unlike other banks. Reviewed on: 3rd April 2023

Most responsive

Most responsive bank, open all the time, friendly staff, and awesome customer service Reviewed on: 3rd April 2023

Amazing

Amazing service! Amazing people! Superb service! Reviewed on: 3rd April 2023

Review

Amazing staff there, always on hand to help you if you have any issues / concerns. They also have very speedy waiting times and good customer services. Would definitely recommend this bank to friends and family Reviewed on: 3rd April 2023

Brilliant

Amazing bank! Can open an account quick and hassle free. Always there for customers. Reviewed on: 3rd April 2023

Friendly accessible friend of dogs happy to help

When I was refused bank account by other providers the metro bank believed in me and gave me a chance they didn't judge me they trusted in me and I've been with them eversince, and any issues with companies they sort it out as quickly and efficiently as possible. Any company that loves dogs is great in my book they are always going above and beyond to make you feel that you and your needs are the most important thing to them I was so grateful I baked them all some chocolate cookies to say thank-you best bank ever !! Reviewed on: 3rd April 2023

Best bank ny far!!!

Best opening hours!!! Great service and customer care. Reviewed on: 3rd April 2023

Simple and effective banking

In the years I have banked with Metro, not a single time has there been any issue nor has there been anything that they simply couldn't deal with in branch. Anything phone related is done courtesy via in branch also. Staff have been friendly and never given a "computer says no" answer. Would I recommend? For simple and effective high street banking, the other have a lot to learn from Metro. Reviewed on: 3rd April 2023

Metro Bank

Metro Bank the best..I am very satisfied Reviewed on: 3rd April 2023

Excellent service

Alway helpful at any time. And staff are willing to help resolve the issue asap. Reviewed on: 3rd April 2023

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