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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Brilliant

Amazing bank! Can open an account quick and hassle free. Always there for customers. Reviewed on: 3rd April 2023

Friendly accessible friend of dogs happy to help

When I was refused bank account by other providers the metro bank believed in me and gave me a chance they didn't judge me they trusted in me and I've been with them eversince, and any issues with companies they sort it out as quickly and efficiently as possible. Any company that loves dogs is great in my book they are always going above and beyond to make you feel that you and your needs are the most important thing to them I was so grateful I baked them all some chocolate cookies to say thank-you best bank ever !! Reviewed on: 3rd April 2023

Best bank ny far!!!

Best opening hours!!! Great service and customer care. Reviewed on: 3rd April 2023

Simple and effective banking

In the years I have banked with Metro, not a single time has there been any issue nor has there been anything that they simply couldn't deal with in branch. Anything phone related is done courtesy via in branch also. Staff have been friendly and never given a "computer says no" answer. Would I recommend? For simple and effective high street banking, the other have a lot to learn from Metro. Reviewed on: 3rd April 2023

Metro Bank

Metro Bank the best..I am very satisfied Reviewed on: 3rd April 2023

Excellent service

Alway helpful at any time. And staff are willing to help resolve the issue asap. Reviewed on: 3rd April 2023

Modern banking with old style curtesy

Staff are helpful and you can do what you need to do without a lot of obstacles getting in the way Reviewed on: 3rd April 2023

Amazing service

Over all Had a great experience with them . Reviewed on: 3rd April 2023

Best customer service ever

The staff are excellent in their approach and care to customers Reviewed on: 3rd April 2023

brilliant

Great service and great banking. everyone so helpful from start to finish. I was homeless for years and could not get a bank account. the team at metro helped me get an account and have continued helping me Reviewed on: 3rd April 2023

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