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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very efficient service

The metro bank as a friendly very efficient service good app no down time fast service in branch very little queues. The staff are both knowledgeable and friendly a big surprise compared to other high street banks Reviewed on: 3rd April 2023

Top level of customer service

I use Metro Bank for almost four and half years! They are just a true professionals and every problem that I had is being solved on time! Keep on doing your thing!!! Regards Vladimir Reviewed on: 3rd April 2023

Open Everyday

In Branch Staff are polite & helpful. Reviewed on: 3rd April 2023

Great they are open seven days a week.

Good customer service, printing a new card at the bank and short waiting times at the counter. Keep up the excellent work. Reviewed on: 3rd April 2023

Easy to use

Easy to use, easy to access, friendly Reviewed on: 3rd April 2023

Best bank

Never had a single issue with this bank absolutely love them Reviewed on: 3rd April 2023

I recommend metro bank

I love metro bank is my favourite one Reviewed on: 3rd April 2023

Fantastic bank

Satisfaction guaranteed. I love the banking experience. Reviewed on: 3rd April 2023

excellent customer service

This bank welcomes you with courtesy open hands when you walk through their door in Birmingham branch;because some banks make you fell like you a disruption to them yet it is your many that they have in the bank. This bank is different hence my desire to vote for them. Reviewed on: 3rd April 2023

Very good

Very good service of parsonal currentl account Reviewed on: 3rd April 2023

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