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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

The best so far

I am a new customer, and I must say that the services provided by Metro bank’s staff is exceptional. I’ll always recommend this bank to my friends and colleagues. Reviewed on: 3rd April 2023

Decent bankers

Always ready to help. Phone service is the best experience of any company I have had to deal with ever. Reviewed on: 3rd April 2023

Fantastic!

No fuss, really friendly! Fantastic, instant app. Staff in branch have always gone out of their way to help! Reviewed on: 3rd April 2023

A bank that is comfortable

Easy to communicate with, I have no worries when banking with Metro and if an issue arises then I know it will be sorted. Reviewed on: 3rd April 2023

Thank you

Definitely the best bank in the world Reviewed on: 3rd April 2023

Metro bank are the best

Since opening my account the service & attention to detail have been perfect. Best bank account I have ever had. Reviewed on: 3rd April 2023

Patiency

No matter what is the problem,or how long it takes to put over your problems. Always helpful,they explanations very easy to understand. Reviewed on: 3rd April 2023

Very good services

Very good services, customer service available anytime. Reviewed on: 3rd April 2023

I think this bank is better

It's much better then any other bank on the High Street because its the only one open on Sunday no other bank does this and its open longer as well which helps out if I get held up in traffic or any reason This bank deserves to win its out standing and ticks alot more boxes then any other bank Reviewed on: 3rd April 2023

10 year user of metro bank

I feel metro bank has always made an active effort of making sure their customers are satisfied. I have fond memories of them inspiring young me to save money by gifting mini presents and if I put a pound in every month , the fifth month they would match it with £5! Their interest rates are excellent and the staff are extremely helpful! Reviewed on: 3rd April 2023

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