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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great service

5
Very customer focused. Every bank should be like this. Reviewed on: 3rd April 2023

Mr Alikali Ceesay Touray

5
Metro is the best bank i have ever had Reviewed on: 3rd April 2023

The best bank

5
I have been to a few branches and metro have always had friendly helpful staff unlike other banks. They are open very convenient hours , have a great and easy banking app to use and are great for encouraging kids to save Reviewed on: 3rd April 2023

The Bank who listens AND helps

5
Others pretend to listen....Metro does and does something to help.my standing has improved because of them!!; Reviewed on: 3rd April 2023

A very different type of bank.

5
Great service and excellent experience every time. This is a bank for everyone. When you enter the feeling of a great old style bank with friendly staff and a strong sense of real banking which all the other banks have forgotten in the name of being streamlined by having no staff to help and no counters. Metro has real people working in a real bank that feels comfortable and classy. Reviewed on: 3rd April 2023

Amazing service

5
Metro bank is amazing service is outstanding and can always rely on them! Reviewed on: 3rd April 2023

Nice and simple

5
Quickly easy only downfall is they dont have notifications when placed into the bank nor deducting money via buying things. Reviewed on: 3rd April 2023

Best bank ever!

5
I have been with the metro bank for nearly four years now and I couldn't be any happier. The staff are fantastic they're always kind and polite. Reviewed on: 3rd April 2023

Metro Review

5
Simply the best bank with a modern approach. No silly little offices. No waiting a week for a new card. Very friendly professional staff. I wouldn't bank anywhere else but Metro Bank Never mind Retro banking... Go Metro banking Reviewed on: 3rd April 2023

Best bank in Britain

5
Friendliest, most supportive bank that keeps your personal privacy at the heart of their business. I couldn't have imagined bank as professional as them to also be doubled up with a compassionate staff. Honestly, this has got to be the BEST BANK in BRITAIN! Reviewed on: 3rd April 2023

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