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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Good Service

Always a good polite service nothing is to much for staff to help. Reviewed on: 3rd April 2023

Excellent service

Metro bank always give 100% excellent service and customer satisfaction Reviewed on: 3rd April 2023

They We'll print the debit card in store if you really want one

Good customer service Opening seven days a week Reviewed on: 3rd April 2023

Always available

Really approachable and professional Reviewed on: 3rd April 2023

Best Bank in UK

The best bank in UK and good customer care service that's why I voted 5 star rating for metrobank Reviewed on: 3rd April 2023

EXCELLENT

DEALING WITH Mb SINCE 10 YEARS NOW , i HAVE NEVER BEEN DISAPPOINTED Reviewed on: 3rd April 2023

Excellent bank

Excellent bank and highly recommendable for family and friends, They are quick to providing response to customer complaints. Reviewed on: 3rd April 2023

Bank

Metro is the best bank to be with they’re very efficient fast & always provide a top job service over the phone and in store Reviewed on: 3rd April 2023

Simply the best

All the simple things are provided. Nothing is complicated. Reviewed on: 3rd April 2023

Always open when you need them,unlike the the other banks.

If you lose your debit card,or damage it, they replace it in the bank in minutes. You can take your coins in and they sort in a machine,so simple. Reviewed on: 3rd April 2023

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