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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best app

Very easy to manage your money via metro bank app send money paing bill !!! Reviewed on: 3rd April 2023

Respect for their customers

I bet on horses for a living, other banks think your some sort of leper should you do such a thing Reviewed on: 3rd April 2023

A bank with vision and mission to ensure customers satisfaction.

I am really glad to have opened an account with this Bank. The services are awesome and the officials are always ready to render their best services to their valued customers. I wish the Bank all the best. Reviewed on: 3rd April 2023

Best Bank Account I ever had

Since joining Metro Bank in 2014 when I returned from living in Australia. They have been wonderful. The app is fantastic, staff in the branch are superb and I have not had one error or mistake on my account since opening it Reviewed on: 3rd April 2023

Excellent customer service

Staff are always friendly and willing to give you all the information needed Reviewed on: 3rd April 2023

Metro bank is good

Good communication and convenient Reviewed on: 3rd April 2023

PERECT BALANCE OF FUNCTIONALITY AND EASE OF USE

Very easy to usem quick reaction to intstructions, great staff, great opening hours, great and convenient facilities Reviewed on: 3rd April 2023

Very Happy

Joined Metro bank in December 2022 the staff are fantastic you need anything you can visit branch any day including Sunday very very helpful staff very professional and very approachable best move I have made Reviewed on: 3rd April 2023

Best bank I ever been with

Excellent service. METRO BANK is the best bank and I am proud to be their customer. Reviewed on: 3rd April 2023

The Best Bank Ever!!!!

I love love love this Bank from Opening & Closing time to one of the Best Customer Service I have ever received. There is no other UK Bank deserving of an Award, I even love that I can bring my Dog in Branch with me & they get taken care of with Treats & water if needed. I have Banked at Metro Bank for over 12yrs the longest time at any bank because they meet my Banking needs, this alone speaks volume's. This is why I'm Voting for Metro Bank. Reviewed on: 3rd April 2023

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