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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

The best Bank

Metro Bank is the best Bank from UK I am happy to be your client! Reviewed on: 3rd April 2023

Best option for me and my daughter.

Really enjoy banking with Metro. Great app allowing me to transfer money from my account to my daughters, we like to use the money counting machine which doesn't charge you for the usage and opening hours are the best as we tend to visit the bank on week nights or weekends. Excellent staff, always friendly and helpful too. Many thanks Metro Reviewed on: 3rd April 2023

Top bank

Excellent both online and in branch. Reviewed on: 3rd April 2023

Services Efficiency

They stay open till late than other banks. Easy to get new debit card same day in store while waiting. They open for customers on weekends. Reviewed on: 3rd April 2023

Best app

Very easy to manage your money via metro bank app send money paing bill !!! Reviewed on: 3rd April 2023

Respect for their customers

I bet on horses for a living, other banks think your some sort of leper should you do such a thing Reviewed on: 3rd April 2023

A bank with vision and mission to ensure customers satisfaction.

I am really glad to have opened an account with this Bank. The services are awesome and the officials are always ready to render their best services to their valued customers. I wish the Bank all the best. Reviewed on: 3rd April 2023

Best Bank Account I ever had

Since joining Metro Bank in 2014 when I returned from living in Australia. They have been wonderful. The app is fantastic, staff in the branch are superb and I have not had one error or mistake on my account since opening it Reviewed on: 3rd April 2023

Excellent customer service

Staff are always friendly and willing to give you all the information needed Reviewed on: 3rd April 2023

Metro bank is good

Good communication and convenient Reviewed on: 3rd April 2023

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