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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

PERECT BALANCE OF FUNCTIONALITY AND EASE OF USE

Very easy to usem quick reaction to intstructions, great staff, great opening hours, great and convenient facilities Reviewed on: 3rd April 2023

Very Happy

Joined Metro bank in December 2022 the staff are fantastic you need anything you can visit branch any day including Sunday very very helpful staff very professional and very approachable best move I have made Reviewed on: 3rd April 2023

Best bank I ever been with

Excellent service. METRO BANK is the best bank and I am proud to be their customer. Reviewed on: 3rd April 2023

The Best Bank Ever!!!!

I love love love this Bank from Opening & Closing time to one of the Best Customer Service I have ever received. There is no other UK Bank deserving of an Award, I even love that I can bring my Dog in Branch with me & they get taken care of with Treats & water if needed. I have Banked at Metro Bank for over 12yrs the longest time at any bank because they meet my Banking needs, this alone speaks volume's. This is why I'm Voting for Metro Bank. Reviewed on: 3rd April 2023

Very useful

Very easy to reach nearest branch as there lots of them around. Working till late and staff are very friendly. Reviewed on: 3rd April 2023

Super bank

Good people, very good Bank , help everybody Reviewed on: 3rd April 2023

Best bank

Always there when need them and very easy to reach always Reviewed on: 3rd April 2023

Excellent banking all round

Metro Bank is by far the best bank I have ever banked with in over 50 years of personal account banking! Reviewed on: 3rd April 2023

Amazing customer service

If there is ever a problem, the customer service is just amazing every time! Not even mentioning there has been a few times I’ve left my card at home and needed it and I just popped in store and got a new one printed within 10minures! Reviewed on: 3rd April 2023

No brainer

Fantastic bank open till late and weekends Reviewed on: 3rd April 2023

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