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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very useful

Very easy to reach nearest branch as there lots of them around. Working till late and staff are very friendly. Reviewed on: 3rd April 2023

Super bank

Good people, very good Bank , help everybody Reviewed on: 3rd April 2023

Best bank

Always there when need them and very easy to reach always Reviewed on: 3rd April 2023

Excellent banking all round

Metro Bank is by far the best bank I have ever banked with in over 50 years of personal account banking! Reviewed on: 3rd April 2023

Amazing customer service

If there is ever a problem, the customer service is just amazing every time! Not even mentioning there has been a few times I’ve left my card at home and needed it and I just popped in store and got a new one printed within 10minures! Reviewed on: 3rd April 2023

No brainer

Fantastic bank open till late and weekends Reviewed on: 3rd April 2023

Excellent

No issues, always supportive when contacting customer service! Love that I can get a card printed in store. Reviewed on: 3rd April 2023

Amazing

The best bank in the world to be honest Reviewed on: 3rd April 2023

Accessible and flexible banking

Love Metro bank- incredibly friendly and accessible in person and on the app. I even once received an email from the bank manager regarding a query I had! No charge for any bill discrepancies which I thought was fantastic in a time where ( other)banks charge crazy interests. Reviewed on: 3rd April 2023

Absolutely flawless

Very detailed analysis of monthly spend and everything separated nicely. Reviewed on: 3rd April 2023

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