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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Super bank

5
Good people, very good Bank , help everybody Reviewed on: 3rd April 2023

Best bank

5
Always there when need them and very easy to reach always Reviewed on: 3rd April 2023

Excellent banking all round

5
Metro Bank is by far the best bank I have ever banked with in over 50 years of personal account banking! Reviewed on: 3rd April 2023

Amazing customer service

5
If there is ever a problem, the customer service is just amazing every time! Not even mentioning there has been a few times I’ve left my card at home and needed it and I just popped in store and got a new one printed within 10minures! Reviewed on: 3rd April 2023

No brainer

5
Fantastic bank open till late and weekends Reviewed on: 3rd April 2023

Excellent

5
No issues, always supportive when contacting customer service! Love that I can get a card printed in store. Reviewed on: 3rd April 2023

Amazing

5
The best bank in the world to be honest Reviewed on: 3rd April 2023

Accessible and flexible banking

5
Love Metro bank- incredibly friendly and accessible in person and on the app. I even once received an email from the bank manager regarding a query I had! No charge for any bill discrepancies which I thought was fantastic in a time where ( other)banks charge crazy interests. Reviewed on: 3rd April 2023

Absolutely flawless

4
Very detailed analysis of monthly spend and everything separated nicely. Reviewed on: 3rd April 2023

Best branch ever

5
Never had any problems, working well fast respons, lovely staff always ready to help Reviewed on: 3rd April 2023

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