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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10580)

Excellent

5
No issues, always supportive when contacting customer service! Love that I can get a card printed in store. Reviewed on: 3rd April 2023
Jack's avatar
Jack

Amazing

5
The best bank in the world to be honest Reviewed on: 3rd April 2023
Malak's avatar
Malak

Accessible and flexible banking

5
Love Metro bank- incredibly friendly and accessible in person and on the app. I even once received an email from the bank manager regarding a query I had! No charge for any bill discrepancies which I thought was fantastic in a time where ( other)banks charge crazy interests. Reviewed on: 3rd April 2023
LynsB's avatar
LynsB

Absolutely flawless

4
Very detailed analysis of monthly spend and everything separated nicely. Reviewed on: 3rd April 2023
umar kamaly's avatar
umar kamaly

Best branch ever

5
Never had any problems, working well fast respons, lovely staff always ready to help Reviewed on: 3rd April 2023
Andrei's avatar
Andrei

Great bank

5
Always available & always open can’t fault them Reviewed on: 3rd April 2023
Steve Orbell's avatar
Steve Orbell

Easy access polite courteous service in store

5
Helpful and efficient Usually same day service if not within the hour. Reviewed on: 3rd April 2023
Susan hill's avatar
Susan hill

Amazing!!!

5
Best bank ever , I have been with this bank for 6 years and honestly it’s been one of the best banks Reviewed on: 3rd April 2023
Jessica's avatar
Jessica

Best Bank ever

5
We chose to bank with the Metro Bank because they are always open to help when needed. Also, they can simply print you a new card while you wait! No more waiting for the Post in 7 - 10 days… Reviewed on: 3rd April 2023
Shelley Mercer's avatar
Shelley Mercer

Quick and Friendly

5
Joined Metro Bank 4 years ago and haven't looked back. Reviewed on: 3rd April 2023
john moreaux's avatar
john moreaux

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