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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great bank

Very friendly staff and very polite Reviewed on: 3rd April 2023

Good accessibility

The Sunday opening is brilliant for people who work Reviewed on: 3rd April 2023

Second To None

Ever since i have been with Metro Bank it has been the best bank i have been with ..... Second To None Reviewed on: 3rd April 2023

Nice bank

The banking system is great there app is brilliant Reviewed on: 3rd April 2023

I love metro bank

I love you I love you I love you I love you I love you Reviewed on: 3rd April 2023

Best

Easily accessible. Very quick. No hassel Reviewed on: 3rd April 2023

Perfect, opening hours

Very easy and friendly customer services Reviewed on: 3rd April 2023

Fantastic service, every day of the week,, a bank you can actually visit

Metro Bank provide the best customer service: A high street Bank that is open every day of the week, later than any other bank, means a bank you can actually visit once you have finished a long day at work. I know of no other bank with doors open on a Sunday. My details had changed on my recent visit, no waiting days for a new bank card to be posted out ‘we will print your new card for you while you wait!’! Hurrah for attentive customer service- A bank that certainly DOES provide for the people. Reviewed on: 3rd April 2023

Amazing customer service

Since I have been banking with Metro Bank, I've not had any issues with any of my transactions or online banking mostly. They are quick to resolve any issues instantly. Overall, I am very satisfied with them Reviewed on: 3rd April 2023

Always ready to help

I like a customer service , they are very helpful and professional. Reviewed on: 3rd April 2023

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