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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very happy

I love this bank. They have trained people, very professional stuff, very helpful. Reviewed on: 3rd April 2023

Easy and quick

This bank was very efficient and helpful when setting up my new current account. Reviewed on: 3rd April 2023

Customer at heart

Happy and satisfied . Always informative, keen listener, customer satisfaction follow ups, clear and precise on product menu. Reviewed on: 3rd April 2023

Very helpful and polite customer service

When I asked for help they were there to help when needed Reviewed on: 3rd April 2023

Amazing customer service.

Lost debit cards printed same day. Can use bathroom when ask. Friendly staff. Excellent opening hours. Reviewed on: 3rd April 2023

Intelligent Banking process

Metro bank login process is very simple and reliable. Very secure transaction system. Website is easy to navigate on the app and payment platform Reviewed on: 3rd April 2023

Quick Print of Debit Cards

It has to be the best thing ever...to walk into a branch and get your debit card printed while you wait!! Reviewed on: 3rd April 2023

A down to earth bank

From the very first day to present Metro Bank in my view is a total people friendly Bank . The staff that I have experienced have always gone out their way to resolve any issues and concerns. Metro Bank are always there to help . Reviewed on: 3rd April 2023

Best bank ever!

Metro is miles above the rest in every way. Opening hours, customer service, new cards on the spot, the list is endless. I can’t rate them high enough. Big up! Reviewed on: 3rd April 2023

Customer relations

I’ve banked with metrobank for 13 years now and have never had any worries or problems especially when I’ve gone into the branch for help or over the phone. I’ll never change banks ! Reviewed on: 3rd April 2023

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