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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Intelligent Banking process

Metro bank login process is very simple and reliable. Very secure transaction system. Website is easy to navigate on the app and payment platform Reviewed on: 3rd April 2023

Quick Print of Debit Cards

It has to be the best thing ever...to walk into a branch and get your debit card printed while you wait!! Reviewed on: 3rd April 2023

A down to earth bank

From the very first day to present Metro Bank in my view is a total people friendly Bank . The staff that I have experienced have always gone out their way to resolve any issues and concerns. Metro Bank are always there to help . Reviewed on: 3rd April 2023

Best bank ever!

Metro is miles above the rest in every way. Opening hours, customer service, new cards on the spot, the list is endless. I can’t rate them high enough. Big up! Reviewed on: 3rd April 2023

Customer relations

I’ve banked with metrobank for 13 years now and have never had any worries or problems especially when I’ve gone into the branch for help or over the phone. I’ll never change banks ! Reviewed on: 3rd April 2023

Quick response

I will recommend this bank because they are fast in dealing with issues. They are willing to assist you even though you have called so many times. Reviewed on: 3rd April 2023

Card replacement

As like most people I hardly use cash anymore and was unable to use it online as I could read the digits on the signature strip. I walked into the bank and they replaced my card within 15 minutes. That’s what I call prompt customer service. Reviewed on: 3rd April 2023

A Bank with traditional Values

Metro Bank is one of the few banks you are still able to have a good face to face conversation with a human being. Their opening hours are exceptional. You are greeted warmly and courteously. It is a very pleasant experience to do your banking with them. Reviewed on: 3rd April 2023

Such an easy bank to deal with

I cannot praise this organisation for its simple efficiency low cost services. They seem to have thought of everything to make transactions simple and fees low. Reviewed on: 3rd April 2023

Great

Great bank. Perfect for my daughter and love getting the card on the same day Reviewed on: 3rd April 2023

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