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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very Good

Very nice and easy to use and communicate Reviewed on: 3rd April 2023

The BEST BANK EVER

This is the best bank ever, great company and open for business every day which is a great help to me on a Sunday morning. Reviewed on: 3rd April 2023

Fantastic Customer Service

Every time I go to Metro bank in Sutton I always experience fantastic service from the staff. Staff are not only friendly and polite but very helpful. Reviewed on: 3rd April 2023

The best quality bank around

Open 7 days a week, great customer service and always recommend to friends and family. The best bank in England hands down. Reviewed on: 3rd April 2023

Excellent service

I have found dealing with metro bank both in person and online to be straightforward. The staff have always been courteous, pleasant and helpful. Extended opening hours are also useful. The App is easy to use. Reviewed on: 3rd April 2023

Best of the best

I recently opened an account with this bank and have been thoroughly impressed with their online banking platform. It's user-friendly and makes managing my finances a breeze. The customer service team is also top-notch! Reviewed on: 3rd April 2023

Safe, immediate, customer friendly banking

I’ve been a customer of metro from their first branch. I’ve personal and business banked and have been without fault. Online is excellent, on site is quick, precise and professional. Customer service is key and has been forgotten by their peers over the years. Metro are not the smiling assassin that many of the other banks are. Reviewed on: 3rd April 2023

Easy, efficient, excellent!

So easy to set up an account, good interest rates on savings accounts. Mobile app is incredible. Everything is just efficient and great! Amazing bank, would never consider switching Reviewed on: 3rd April 2023

Experience And Handling

Overall experience with metro bank has been a great journey keep it up guys. Reviewed on: 3rd April 2023

Best bank

They are always available to assist with my needs. And their customer service makes me feel human, and that I’m talking to humans! Reviewed on: 3rd April 2023

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