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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Exceptional Service

I love the fact that you can go to the bank for a new debit card & they are open with later hours that suit me. Brilliant bank & wished others followed suit. So independent from the rest. Well done Metro Bank. Reviewed on: 3rd April 2023

Customer Service

This bank has a very good customer service, and an awesome team. Reviewed on: 3rd April 2023

Best banking app

Easy to use app, friendly and helpful costumer service. Reviewed on: 3rd April 2023

Very friendly staff and great services

100% satisfying ways bank works and helps people with what asking Reviewed on: 3rd April 2023

metro bank

good overall service, opens on Sundays and online app easy to use. Reviewed on: 3rd April 2023

Very Good

Very nice and easy to use and communicate Reviewed on: 3rd April 2023

The BEST BANK EVER

This is the best bank ever, great company and open for business every day which is a great help to me on a Sunday morning. Reviewed on: 3rd April 2023

Fantastic Customer Service

Every time I go to Metro bank in Sutton I always experience fantastic service from the staff. Staff are not only friendly and polite but very helpful. Reviewed on: 3rd April 2023

The best quality bank around

Open 7 days a week, great customer service and always recommend to friends and family. The best bank in England hands down. Reviewed on: 3rd April 2023

Excellent service

I have found dealing with metro bank both in person and online to be straightforward. The staff have always been courteous, pleasant and helpful. Extended opening hours are also useful. The App is easy to use. Reviewed on: 3rd April 2023

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