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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Always helpful

Always available to help when needed and nothing is too much. Reviewed on: 3rd April 2023

Best Bank

Metro Bank services are second to none, very easy to open an account, they have free parking lot for customers and non customers. Reviewed on: 3rd April 2023

Excellent and fast

Absolutely love banking with metro bank costumer service is always top-notch and quick. No other bank gives you a new card in 10mins and makes banking easy to navigate from your phone like they do Reviewed on: 3rd April 2023

Great swift serviice

Set up an account with ease on line Collected my card the next day which is great don’t have to wait for cards and pins in post Open on weekends Dealing with well trained real people in the branch App is easy to use and set up Exceeding customer expectations Well done metro and good luck Reviewed on: 3rd April 2023

Effective banking

The ease at which my issues are always resolved makes this bank an astounding Institution Reviewed on: 3rd April 2023

Responsive & helpful

So much easier and quicker to be able to go into a branch and resolve any problems. I operate a community account and changing signatories is so straightforward. All my questions have been answered quickly. Reviewed on: 3rd April 2023

Best bank

Best bank, always very correct with their clients Reviewed on: 3rd April 2023

Outstanding customer service!!

Nothing is ever too much!! Or too many questions. RePrint my cards there and then when I walk into the store. Seen too promptly. Reviewed on: 3rd April 2023

Good service

I had to change my surname after a divorce. I was pleasantly surprised by the friendly fast service I received. Staff are very knowledgeable. Plus wow! A new bank card whilst I waited. Awesome thanks guys you did great. Reviewed on: 3rd April 2023

Excellent

Easy and simple to open current account and easily assess able with their transfer Reviewed on: 3rd April 2023

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