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Metro Bank: Current account reviews

4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10580)

Amazing bank

5
Staff is always friendly, I have never had an issue with them, and it was really easy to open an account with them. Reviewed on: 3rd April 2023

Dont waste time

5
Should have changed a long time ago Reviewed on: 3rd April 2023

Excellent customer service

5
Easy to online banking and customer service is perfect Reviewed on: 3rd April 2023

Amazing bank

5
I've been with metro bank since I was a child and my mum opened up my account, I've loved being at metro they have been a great bank with any issues preventing a fraudulent payment before it happened and when I lost my purse being able to go in and get new bank cards the same day. Reviewed on: 3rd April 2023

Awesomeness

5
Always there to help with a fantastic service,they have always helped me with everything I've asked. I am always recognised in my local branch which makes me feel welcome. Reviewed on: 3rd April 2023

Easy, reliable and efficient.

5
Nothing but positive experiences with Metro Bank and their online banking system. Constant efficient support and help with any needs or questions I have. Their online banking is simple and easy to use with seamless transferring between accounts, both to mine and others. I can’t recommended Metro Bank enough for both personal and business banking, thank you Metro Bank. Reviewed on: 3rd April 2023

I love banking with metro as its open 7 days a week 365 days a year

5
I love banking with metro as its easy to get to and if I need anything I can always rely on them and when they send me my balance though via mail aswell Reviewed on: 3rd April 2023

Better than barclays

4
Great opening hours.. coin changing machine and nice staff. Reviewed on: 3rd April 2023

Fantastic bank. Great service and opening times.

5
Metro Bank has friendly, helpful staff and they are open longer hours than other banks. It’s very convenient and easy to access. Reviewed on: 3rd April 2023

Very supportive

5
I have been banging with Metro bank for a couple of years now and in that time they have been helpful and supportive. I cannot recommend them highly enough. Reviewed on: 3rd April 2023

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