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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Great bank with efficient staff

5
The only bank open on Sundays. Very welcoming bank with great staff Reviewed on: 3rd April 2023
Turner-Boutle 's avatar
Turner-Boutle

Very good

5
Very good card for the metro bank Reviewed on: 3rd April 2023
Raluca Motoc 's avatar
Raluca Motoc

Excellent

5
Always available when I am need, easy for applications Reviewed on: 3rd April 2023
Leandro Matiello's avatar
Leandro Matiello

Very good

4
Very good I have recommended it family Reviewed on: 3rd April 2023
Charlotte's avatar
Charlotte

Best bank ever!

5
I have never had a bad experience with this bank, the staff are always going above and beyond to help and to ensure customer satisfaction. I’ve never had to wait longer than 10 mins to get a hold of someone and they’ve always got the answer. They’re so convenient as they cater for people who aren’t able to make it to one of their stores during normal working hours. I would recommend this bank to anyone that wants a hassle free banking experience! Reviewed on: 3rd April 2023
Shelise Somai's avatar
Shelise Somai

Great customer service

5
The staff always help and explain well with any references of any question about banking. Reviewed on: 3rd April 2023
Basilio Rakata 's avatar
Basilio Rakata

Always helpful

5
Always available to help when needed and nothing is too much. Reviewed on: 3rd April 2023
gareth pennell's avatar
gareth pennell

Best Bank

5
Metro Bank services are second to none, very easy to open an account, they have free parking lot for customers and non customers. Reviewed on: 3rd April 2023
Marcus Okeoghene Akorefe 's avatar
Marcus Okeoghene Akorefe

Excellent and fast

5
Absolutely love banking with metro bank costumer service is always top-notch and quick. No other bank gives you a new card in 10mins and makes banking easy to navigate from your phone like they do Reviewed on: 3rd April 2023
Kate F's avatar
Kate F

Great swift serviice

5
Set up an account with ease on line Collected my card the next day which is great don’t have to wait for cards and pins in post Open on weekends Dealing with well trained real people in the branch App is easy to use and set up Exceeding customer expectations Well done metro and good luck Reviewed on: 3rd April 2023
Kevin Gray's avatar
Kevin Gray

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