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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Effective banking

The ease at which my issues are always resolved makes this bank an astounding Institution Reviewed on: 3rd April 2023

Responsive & helpful

So much easier and quicker to be able to go into a branch and resolve any problems. I operate a community account and changing signatories is so straightforward. All my questions have been answered quickly. Reviewed on: 3rd April 2023

Best bank

Best bank, always very correct with their clients Reviewed on: 3rd April 2023

Outstanding customer service!!

Nothing is ever too much!! Or too many questions. RePrint my cards there and then when I walk into the store. Seen too promptly. Reviewed on: 3rd April 2023

Good service

I had to change my surname after a divorce. I was pleasantly surprised by the friendly fast service I received. Staff are very knowledgeable. Plus wow! A new bank card whilst I waited. Awesome thanks guys you did great. Reviewed on: 3rd April 2023

Excellent

Easy and simple to open current account and easily assess able with their transfer Reviewed on: 3rd April 2023

Best bank in the hood

Been with them for 5 years and I'm grateful that I choose to walk in Metro Bank on a Sunday as they was the only one open, lol Reviewed on: 3rd April 2023

A bank that values you

My experience with metro bank has been excellent especially when I lost my card I was able to get a replacement on the stop no other bank can provide this service Reviewed on: 3rd April 2023

Quick and transparent

Opening an account with metro was a quick process, the card gets printed on the spot and the app is very transparent and easy to use for new members. Reviewed on: 3rd April 2023

I always have an amazing banking experience

I switched to Metrobank about 5 years ago. Everytime I interact with Metrobank it's a dream, no waiting on the phone lines, friendly staff, easy to use all, open at convenient hours. I don't have a bad word to say. Reviewed on: 3rd April 2023

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