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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Best

Best bank in England, wuik service lovely staff Reviewed on: 3rd April 2023

Fast and easy to open a current account

Helpful and professional staff. Overall outstanding customer service. Reviewed on: 3rd April 2023

The best

The best experience, easy, nice people Reviewed on: 3rd April 2023

Definitely recommend to family and friends

Amazing service, friendly and helpful staff. Opening times work around my busy schedule. Always kept up to date with new products. Online banking is easy and accessible to use. Reviewed on: 3rd April 2023

Flexible Modern Banking

Always open, always super fast brilliant service, over and above the old fashioned banking offering by to suit the modern world and modern woman! Thank you Metro Bank Reviewed on: 3rd April 2023

Brilliant customer service

Every time I have needed help the customer service is second to none. Reviewed on: 3rd April 2023

Deserves best bank award

lovely service in store and over the phone, couldn’t be happier! Reviewed on: 3rd April 2023

Happy

Very helpful and always have a smile Reviewed on: 3rd April 2023

Best bank , Open on weekends

Best bank , open 7 days a week so for banking needs no need to take holidays from work Reviewed on: 3rd April 2023

Always helpful

Always smiley and helpful. Open later than other banks. App easy to use. Reviewed on: 3rd April 2023

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