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Metro Bank: Current account reviews

View other Metro Bank products
4.83
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Metro bank are doing a really good job - thanks!!

5
Good all round performance…and telephone assistance particularly good!! Reviewed on: 3rd April 2023
Trevor Cass's avatar
Trevor Cass

Metro employees are so friendly and helpful, they do the best to help you find the perfect set up, l am so pleased by their services

5
Metro staff are brilliant and welcoming. Reviewed on: 3rd April 2023
Niko Mpofu 's avatar
Niko Mpofu

Vvv nice bank

5
Vvv Nice Bank and nice people in this Bank good Reviewed on: 3rd April 2023
Inder 's avatar
Inder

Poor customer service in my local branch in Uxbridge.

1
Metro bank Uxbridge is the very unfriendly staff. Most of my visits staff doesn't bother to help to provide good service. Reviewed on: 3rd April 2023
dhanu dias's avatar
dhanu dias

Best Bank 100% recommend to everyone!!

5
Cards are printed right there and then in the store. Open all times 7 days a week. Top quality customer service. App is efficient and effective to use. Any service or enquiry is attended to asap. Reviewed on: 3rd April 2023
Iman Laloui's avatar
Iman Laloui

Staff

5
Very friendly staff. All the person from the Hounslow branch they are very good staff they help you with everything you need. Many thanks Reviewed on: 3rd April 2023
Florentina 's avatar
Florentina

Superb bank .

5
I’ve never had any problems with metro . Customer service is fantastic. Nothing is ever any trouble . Highly recommended Metro bank to anyone . Reviewed on: 3rd April 2023
Sherrie Wickham's avatar
Sherrie Wickham

The best

5
I like this Metro Bank because is open santurday and Sunday and always when you need some help is there's Reviewed on: 3rd April 2023
Camelia chiran's avatar
Camelia chiran

Quick and easy to set up and use

5
Super quick to set up an account and the banking app and Apple Pay services are so simple to use even your Nan could use it :) Reviewed on: 3rd April 2023
Stacey 's avatar
Stacey

Best Bank in the High Street

5
In addition to outstanding customer service, the only bank that opens during weekends and also able to purchase safe deposit boxes which can be accessed as and when required without any difficulty. Reviewed on: 3rd April 2023
Guptaman Gurung's avatar
Guptaman Gurung

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