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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Superb bank .

I’ve never had any problems with metro . Customer service is fantastic. Nothing is ever any trouble . Highly recommended Metro bank to anyone . Reviewed on: 3rd April 2023

The best

I like this Metro Bank because is open santurday and Sunday and always when you need some help is there's Reviewed on: 3rd April 2023

Quick and easy to set up and use

Super quick to set up an account and the banking app and Apple Pay services are so simple to use even your Nan could use it :) Reviewed on: 3rd April 2023

Best Bank in the High Street

In addition to outstanding customer service, the only bank that opens during weekends and also able to purchase safe deposit boxes which can be accessed as and when required without any difficulty. Reviewed on: 3rd April 2023

Convenient

This bank is no fuss and easy to access online Reviewed on: 3rd April 2023

Local bank

My husband and I went for the metro bank as it’s local and open on a Sunday. The staff are very helpful and friendly Reviewed on: 3rd April 2023

Great bank

Almost unheard of there customer service. Been with them since they started. They set a new standard! Reviewed on: 3rd April 2023

Best bank ever

I have used other banks but metro is the best . Good customer service . Easy to use app and also very friendly staff . Also open on a Sunday . Best bank ever . Reviewed on: 3rd April 2023

Always helpful

Staff are always friendly and accommodating - great opening hours and online banking system Reviewed on: 3rd April 2023

A Banking Experience that People focused

I've had a great experience with Metro Bank, most (if any) of my concerns were dealt with immediately and are always there to help. The App UI may need a little bit of upgrade, but overall I'm happy with their services... Reviewed on: 3rd April 2023

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