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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Convenient

This bank is no fuss and easy to access online Reviewed on: 3rd April 2023

Local bank

My husband and I went for the metro bank as it’s local and open on a Sunday. The staff are very helpful and friendly Reviewed on: 3rd April 2023

Great bank

Almost unheard of there customer service. Been with them since they started. They set a new standard! Reviewed on: 3rd April 2023

Best bank ever

I have used other banks but metro is the best . Good customer service . Easy to use app and also very friendly staff . Also open on a Sunday . Best bank ever . Reviewed on: 3rd April 2023

Always helpful

Staff are always friendly and accommodating - great opening hours and online banking system Reviewed on: 3rd April 2023

A Banking Experience that People focused

I've had a great experience with Metro Bank, most (if any) of my concerns were dealt with immediately and are always there to help. The App UI may need a little bit of upgrade, but overall I'm happy with their services... Reviewed on: 3rd April 2023

HASSLE FREE SERVICES

No waiting time like other banks..Get your account open and recieve the card in bank at the same time..friendly staff..piggy bank facility available for deposting coins..Good bank with all facilities..really appreciate their service..thank u Reviewed on: 3rd April 2023

Love Metro

Great staff, great banking app, open 7 days a week, best staff best bank Reviewed on: 3rd April 2023

The convenient bank

I've had my metro Bank account for a good few years now and it's been a game changer for me. As a lorry driver I could never get to my bank within opening hours until I joined metro Bank. Also, the staff, in general, have a much more helpful attitude than those at some of the more established banks. Even their call centres are super helpful and efficient Reviewed on: 3rd April 2023

Everything you need, nothing you don't need

After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

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