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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Always helpful

Staff are always friendly and accommodating - great opening hours and online banking system Reviewed on: 3rd April 2023

A Banking Experience that People focused

I've had a great experience with Metro Bank, most (if any) of my concerns were dealt with immediately and are always there to help. The App UI may need a little bit of upgrade, but overall I'm happy with their services... Reviewed on: 3rd April 2023

HASSLE FREE SERVICES

No waiting time like other banks..Get your account open and recieve the card in bank at the same time..friendly staff..piggy bank facility available for deposting coins..Good bank with all facilities..really appreciate their service..thank u Reviewed on: 3rd April 2023

Love Metro

Great staff, great banking app, open 7 days a week, best staff best bank Reviewed on: 3rd April 2023

The convenient bank

I've had my metro Bank account for a good few years now and it's been a game changer for me. As a lorry driver I could never get to my bank within opening hours until I joined metro Bank. Also, the staff, in general, have a much more helpful attitude than those at some of the more established banks. Even their call centres are super helpful and efficient Reviewed on: 3rd April 2023

Everything you need, nothing you don't need

After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

Easy Banking

Flexible banking, with app or in branch. Very convenient opening hours. Friendly and helpful staff always available. No queues waiting for service. Reviewed on: 3rd April 2023

The best bank

They are the best, been with them for years Reviewed on: 3rd April 2023

Consistent

I am impressed by the consistency of the Service At Metro branches. The staff are always helpful and knowledgeable. They are friendly and the opening hours suit a busy lifestyle. Reviewed on: 3rd April 2023

Excellent service

I have had no issues with Metro at all they have provided excellent service to me. Creating a Current Account was so straightforward. Reviewed on: 3rd April 2023

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