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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

EFFICIENT AND FAST SERVICE

ALWAYS SOMEONE ON THE PHONE TO HELP AND ADVICE Reviewed on: 3rd April 2023

Brilliant and Reliable

First bank I have been able to trust fully. Fantastic customer service and agents who go above and beyond for their customers. Keep up the great work!! Reviewed on: 3rd April 2023

Best bank ever

I've had several banks in the past and when I discovered metro I applied and haven't looked back I didn't have a good credit rating but they gave me an account anyway and I have been pleased ever since Thank you Metro Reviewed on: 3rd April 2023

Professional, good costumer service

Every time I go to the bank, there's always someone that welcomes me, is always a pleasure going there. Only thing needs working on is the app; does its job, but it can be better Reviewed on: 3rd April 2023

God high st bank

Easy to pop in and get sorted by friendly staff Reviewed on: 3rd April 2023

Best bank and people

I've been a member of Metro Bank for someone now. The customer service is great, the app is ready to use and the transactions are processed efficiently. Great bank. Reviewed on: 3rd April 2023

The best account for a user friendly experience

Metro Bank’s current account is my preferred because it’s easy to navigate, and I really like the handy spending chart I get at the end of the month. I went abroad recently and benefitted from their excellent exchange rates, and at the end of the stay my account had helpfully put together a summary of my holiday spend - without me even needing to tell them I was going away! 10/10 all round. Reviewed on: 3rd April 2023

Instant and easy banking

The bank is very cooperative amd easy/quick for opening and maintaining a bank account Reviewed on: 3rd April 2023

Fantastic customer service with brilliant opening hours

I have accounts with Nationwide and Barclays as well as Metro. I find that Metro are friendlier, easier to get in touch with and their opening hours are far superior to Nationwide and Barclays who seem to think we’re still in the dark ages. If I have any issue with Metro, I know I can pop down there after work or after lunchtime on Saturday, and even Sunday - they greet you like friends and bend over backwards to resolve any issues right there and then - even print you a new card. Also, their free pens are great and someone invariably steels it from you if they see it’s a metro pen. I am going to consolidate all my accounts and move all my banking to Metro. I couldn’t be happier with this bank if I tried Reviewed on: 3rd April 2023

Perfect service

Very helpful and flexible service Reviewed on: 3rd April 2023

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