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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

The best account for a user friendly experience

Metro Bank’s current account is my preferred because it’s easy to navigate, and I really like the handy spending chart I get at the end of the month. I went abroad recently and benefitted from their excellent exchange rates, and at the end of the stay my account had helpfully put together a summary of my holiday spend - without me even needing to tell them I was going away! 10/10 all round. Reviewed on: 3rd April 2023

Instant and easy banking

The bank is very cooperative amd easy/quick for opening and maintaining a bank account Reviewed on: 3rd April 2023

Fantastic customer service with brilliant opening hours

I have accounts with Nationwide and Barclays as well as Metro. I find that Metro are friendlier, easier to get in touch with and their opening hours are far superior to Nationwide and Barclays who seem to think we’re still in the dark ages. If I have any issue with Metro, I know I can pop down there after work or after lunchtime on Saturday, and even Sunday - they greet you like friends and bend over backwards to resolve any issues right there and then - even print you a new card. Also, their free pens are great and someone invariably steels it from you if they see it’s a metro pen. I am going to consolidate all my accounts and move all my banking to Metro. I couldn’t be happier with this bank if I tried Reviewed on: 3rd April 2023

Perfect service

Very helpful and flexible service Reviewed on: 3rd April 2023

Best service all round

They are open at time that mean if you're in work past 5pm and need to speak to somebody you still can. Reliable, friendly service in a nice clean setting (unlike some banks). Would always recommend Metro Bank. Reviewed on: 3rd April 2023

Very good Banking

OPEN till 8 Clock ,they print card in 10 min .Fast transfers Reviewed on: 3rd April 2023

Great card great service

Very happy with metro bank easy to use great customer service Reviewed on: 3rd April 2023

Metro bank review

So easy to use, Great customer service anytime in store, Open much longer than any other bank. Amazing Reviewed on: 3rd April 2023

Great service

Always there when you need them. Great customer service and can speak anytime Reviewed on: 3rd April 2023

Enjoy going into see them

Always pleasantly happy to serve you and nothing to much both for them Reviewed on: 3rd April 2023

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