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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Vvv nice bank

Vvv Nice Bank and nice people in this Bank good Reviewed on: 3rd April 2023

Poor customer service in my local branch in Uxbridge.

Metro bank Uxbridge is the very unfriendly staff. Most of my visits staff doesn't bother to help to provide good service. Reviewed on: 3rd April 2023

Best Bank 100% recommend to everyone!!

Cards are printed right there and then in the store. Open all times 7 days a week. Top quality customer service. App is efficient and effective to use. Any service or enquiry is attended to asap. Reviewed on: 3rd April 2023

Staff

Very friendly staff. All the person from the Hounslow branch they are very good staff they help you with everything you need. Many thanks Reviewed on: 3rd April 2023

Superb bank .

I’ve never had any problems with metro . Customer service is fantastic. Nothing is ever any trouble . Highly recommended Metro bank to anyone . Reviewed on: 3rd April 2023

The best

I like this Metro Bank because is open santurday and Sunday and always when you need some help is there's Reviewed on: 3rd April 2023

Quick and easy to set up and use

Super quick to set up an account and the banking app and Apple Pay services are so simple to use even your Nan could use it :) Reviewed on: 3rd April 2023

Best Bank in the High Street

In addition to outstanding customer service, the only bank that opens during weekends and also able to purchase safe deposit boxes which can be accessed as and when required without any difficulty. Reviewed on: 3rd April 2023

Convenient

This bank is no fuss and easy to access online Reviewed on: 3rd April 2023

Local bank

My husband and I went for the metro bank as it’s local and open on a Sunday. The staff are very helpful and friendly Reviewed on: 3rd April 2023

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