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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Consistent

I am impressed by the consistency of the Service At Metro branches. The staff are always helpful and knowledgeable. They are friendly and the opening hours suit a busy lifestyle. Reviewed on: 3rd April 2023

Excellent service

I have had no issues with Metro at all they have provided excellent service to me. Creating a Current Account was so straightforward. Reviewed on: 3rd April 2023

Quick and effective

Not the most complex of apps but the quickness of opening an account and availability of service compensates. I’ve had my account with them for 5 years now and although I’ve started using a different bank as well, I can’t let go of metro. Reviewed on: 3rd April 2023

Very satisfied

It's one of the best bank in the UK Reviewed on: 3rd April 2023

Excellent service each and every time

Long story short, They don’t waste no time, any problem I’ve ever had, the problem has been solved Reviewed on: 3rd April 2023

I like the bank

Would recommend. Been with it for over 2 years now Reviewed on: 3rd April 2023

Amazing bank

Every time I've rang up the go out the way to help you the staff always give 100 per cent Reviewed on: 3rd April 2023

Metro bank my first ever bank & also my last

I’ve been banking with metro bank since I was 16 years old, I’m 27 now , it’s been over 10 years and they haven’t failed me yet. Always amazing customer service every time I call with an issue, I still remember getting my picture taken from the bank during my childhood. What sweet memories I have with this bank, thank you metro bank Reviewed on: 3rd April 2023

EFFICIENT AND FAST SERVICE

ALWAYS SOMEONE ON THE PHONE TO HELP AND ADVICE Reviewed on: 3rd April 2023

Brilliant and Reliable

First bank I have been able to trust fully. Fantastic customer service and agents who go above and beyond for their customers. Keep up the great work!! Reviewed on: 3rd April 2023

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