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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Quick and Easy

5
I moved a couple of months ago from Italy to UK, and due to a really poor customer services of some banks I had multiple delays opening a bank account. Thanks to Metro Bank, I finally opened a bank account without any issues, thanks to its amazing opening hours and its customer service. Reviewed on: 3rd April 2023
Andrea Coletta's avatar
Andrea Coletta

Very happy to have metro bank

5
Never have problem with transaction. I'm very happy to open metro bank. Reviewed on: 3rd April 2023
valerijs patrasko's avatar
valerijs patrasko

Good service

5
Very fast app and good bank I recommend Reviewed on: 3rd April 2023
Emanuel Fetica's avatar
Emanuel Fetica

Good

4
Solve problems un very short time. Reviewed on: 3rd April 2023
Inayamustafa11@gmail.com 's avatar
[email protected]

Great. Just works.

4
Amazing experience. I can live with one of their services with which I've never gotten familiar I.e international payments. Reviewed on: 3rd April 2023
Mayowa Olugbile's avatar
Mayowa Olugbile

Customer service is excellent and staff are friendly, kind and professional

5
My daughter is autistic and has a learning disability, staff always give her time , treat her with respect and show her she is a valued customer Reviewed on: 3rd April 2023
Margaret Ahmed's avatar
Margaret Ahmed

Metro bank go go go

5
Very nice experience, friendly staff, longer working hours especially at weekend! Way to go Reviewed on: 3rd April 2023
Yanmei Wei's avatar
Yanmei Wei

Good Company

5
They are a really good company and quick to respond to any question Reviewed on: 3rd April 2023
Farah Mahamed's avatar
Farah Mahamed

Good service

5
Staff very helpful and friendly Reviewed on: 3rd April 2023
Zainab's avatar
Zainab

Highly satisfied

5
Quick, very kind and always helpful team. Reviewed on: 3rd April 2023
Natalia Csordas's avatar
Natalia Csordas

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