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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Customer service is excellent and staff are friendly, kind and professional

My daughter is autistic and has a learning disability, staff always give her time , treat her with respect and show her she is a valued customer Reviewed on: 3rd April 2023

Metro bank go go go

Very nice experience, friendly staff, longer working hours especially at weekend! Way to go Reviewed on: 3rd April 2023

Good Company

They are a really good company and quick to respond to any question Reviewed on: 3rd April 2023

Good service

Staff very helpful and friendly Reviewed on: 3rd April 2023

Highly satisfied

Quick, very kind and always helpful team. Reviewed on: 3rd April 2023

5 Star Metro Bank!

Absolutely recommended to all our friends as so easy to deal with, excellent opening times, user friendly, great easy apps Reviewed on: 3rd April 2023

Perfect customer service, from a bank!

Metro bank has professional dedicated staff and are open when you really need them. It’s banking of the future! Reviewed on: 3rd April 2023

The bank for all.

The bank for all. When I first arrived in the uk, they opened a current account for me without a strict rule of living in the uk for six months or more Reviewed on: 3rd April 2023

100 percent service and nuthink is to much to help

Alaways good service friendly and very pertinent and understanding of customer needs Reviewed on: 3rd April 2023

Easy access

Convenient, local service and excellent customer support Reviewed on: 3rd April 2023

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