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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent

Excellent customer service and convenient working hours Reviewed on: 3rd April 2023

Amazing service

Metro bank offers amazing service and outstanding commitment towards customer. Thumbs up Reviewed on: 3rd April 2023

Epic bank! Dog friendly, quick and informative

When I first joined Metro I was instantly over joyed. Card on the same day. Amazing personal feeling customer service and super quick too. I always get updated with new interest rates, loan potentials and finance advice. Really appreciate this bank, metro bank feels customer driven, not money driven. Also love that they’re dog friendly banks! Reviewed on: 3rd April 2023

Always available

They are always opened even on Sundays and close late which is convenient for someone who works till late Reviewed on: 3rd April 2023

Brilliant intrest free account

Good account good app provides a good intrest free account aswell. Reviewed on: 3rd April 2023

Best bank.

I have accounts with other banks as well but metro is the best one Reviewed on: 3rd April 2023

Best bank

Easiest and best bank I never had something so simple and easy , and payments are all good aswell just the bank for me Reviewed on: 3rd April 2023

Best bank ever

This is a great bank , understands your needs Reviewed on: 3rd April 2023

Outstanding

They are LOYAL to their customers. I had problems with my account and the were more than happy to assist me with my enquiries.Also printed me a new card . I've been too THREE different Branches. Every Branch and Staff made it very welcoming with my enquiries. The Best Bank ever METRO BANK. AJMAIL SAHOTA Reviewed on: 3rd April 2023

Amazing bank

They are really helpful and have an amazing team. They help all the time and you don’t need to wait days,they help you straight away Reviewed on: 3rd April 2023

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